Crisis Services Clinical Coordinator

City of Norfolk, VA; Norfolk (VA); On-site; USD 63,000 - 72,000; Full time

Benefits offered by this job

Paid holidays

Employer paid retirement plan

Free parking

Job summary

City of Norfolk, VA is seeking a Clinical Coordinator for the Crisis Services Program within Norfolk CSB. You will supervise staff, assess crisis situations, provide crisis intervention, and ensure documentation and reporting compliance across services.

The role supports adults and children, with Monday–Friday day shifts, and requires leadership in a public-service setting to promote recovery-oriented care.

Qualifications

• Broad knowledge in a professional or technical field with Master’s degree in Human Services or equivalent experience.
• Three years of clinical management/administrative experience required.

Responsibilities

• Supervise staff in Crisis Services Program and assist Emergency Services Supervisor with performance reviews.
• Identify staff training needs and develop strategies to meet them.
• Perform HR duties such as interviewing, scheduling, and disciplinary actions.
• Provide crisis intervention and direct care as needed; respond to crisis calls.
• Maintain confidential client records and prepare written reports.

Skills

Clinical management experience

Education

Master’s degree in Human Services field

Job description

City of Norfolk, VA is seeking a Clinical Coordinator for the Crisis Services Program within Norfolk CSB. You will supervise staff, assess crisis situations, provide crisis intervention, and ensure documentation and reporting compliance across services.

The role supports adults and children, with Monday–Friday day shifts, and requires leadership in a public-service setting to promote recovery-oriented care.