Community Health Navigator & Outreach Coach

Family Practice & Counseling Services Network; Philadelphia (Philadelphia County); On-site; USD 38,000 - 56,000; Full time

Job summary

Family Practice & Counseling Services Network in Philadelphia is seeking a Community Health Worker to support residents at the Health Annex center.

You will assist with appointments, develop health plans, coach on chronic conditions, and lead community outreach events to connect residents with resources.

Candidates should have a high school diploma, 2 years health-related experience, CPR certification, and willingness to travel within the network.

Qualifications

• High School diploma or GED required.
• 2 years working with people in the health field preferred.
• Familiarity with the Philadelphia Housing Authority communities or experience serving public housing / Housing Choice Voucher residents preferred.
• Certified Health Worker (CHW Certification) preferred.

Responsibilities

• Assist patients in making and keeping appointments including diagnostic screenings for cancer and specialty medical care.
• Motivate patients to be active and engage participants in their health by developing health management plans and goals including exercise and diet.
• Coach patients in effective management of their chronic health conditions and self-care, assisting them in understanding care plans and instructions.
• Accompany residents to their appointments at the health center and support them in communicating with their health care provider.
• Contact clients in person, by phone, or in writing to ensure they have completed the required or recommended actions.
• Call patients and assess barriers to health and connect patients to resources and make referrals to resources, as needed.
• Conduct and support group or individual health promotion and education related to chronic diseases for PHA/HCV residents, including virtual or in-person information sessions and events, phone calls, or one-on-one meetings with residents on site.
• Make logistical arrangements for and actively lead PHA CARES outreach events, including tabling, pop-ups, and workshops, and conduct ongoing outreach to PHA residents.

Skills

Background checks

CPR Certification

Reliable transportation

Immunizations

Education

High School diploma or GED

Job description

Family Practice & Counseling Services Network in Philadelphia is seeking a Community Health Worker to support residents at the Health Annex center.

You will assist with appointments, develop health plans, coach on chronic conditions, and lead community outreach events to connect residents with resources.

Candidates should have a high school diploma, 2 years health-related experience, CPR certification, and willingness to travel within the network.