Community Health Navigator | Access to Care & Resources

Mercy Medical Center Merced; Merced (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Dignity Health - Mercy Medical Center in Merced, CA is seeking a Community Health Worker to serve as a bridge between underserved communities and essential resources. You will help clients navigate health, social, educational, and employment services through a home-visiting model to reduce disparities.

Daily, you will visit clients at home, assess needs, connect them with pathways to care, provide guidance on medical and social services, and help overcome barriers.

Qualifications

• High school diploma or GED required.
• Completion of CHW certification within 12 months of hire.
• Ability to use Google Workspace and provide culturally appropriate service.

Responsibilities

• Be a role model for patient satisfaction using AIDET with patients, staff and colleagues.
• Establish trusting relationships with patients and their support team.
• Provide follow-up, motivational interviewing and goal setting based on social needs.
• Follow up with patients via calls and visits to other settings where help is needed.
• Ensure ongoing follow-up from initial identification through closure.
• Help patients reach personal goals and attend appointments.

Skills

Empathy

Problem solving

Cultural competency

Communication skills

Google Workspace

Relationship building

Education

High School Diploma or GED

CHW certification (Charles Drew University) within 12 months

Tools

Google Workspace

Job description

Dignity Health - Mercy Medical Center in Merced, CA is seeking a Community Health Worker to serve as a bridge between underserved communities and essential resources. You will help clients navigate health, social, educational, and employment services through a home-visiting model to reduce disparities.

Daily, you will visit clients at home, assess needs, connect them with pathways to care, provide guidance on medical and social services, and help overcome barriers.