Community Health Liaison & Outreach Specialist

Spaulding Hospital - Boston and Cambridge; Boston (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

A prominent healthcare provider in Boston seeks a Community Outreach Coordinator to establish and maintain connections with community partners and healthcare providers. This role involves developing outreach strategies, educating partners about available services, and collaborating with healthcare professionals to facilitate patient transitions. Applicants must hold a relevant Bachelor's degree and have 2-3 years of community outreach experience. Licensed professionals in various healthcare disciplines are also required.

Qualifications

• 2-3 years of community outreach experience.
• 1-2 years of healthcare or managed care experience.
• Licensed in relevant healthcare fields.

Responsibilities

• Develop and implement outreach strategies.
• Educate community partners about hospital services.
• Collaborate with healthcare professionals for patient referrals.

Skills

Strong communication skills

Organizational skills

Interpersonal skills

Knowledge of healthcare regulations

Education

Bachelor's Degree in Healthcare Management

Bachelor’s Degree in Public Relations

Bachelor’s Degree in a related Field

Job description

Summary
Responsible for establishing and maintaining strong connections with community partners, healthcare providers, and relevant organizations by promoting the hospital's services, building relationships, and facilitating seamless patient transitions between the community and hospital settings.
Does this position require Patient Care?
Yes
Essential Functions
-Develop and implement outreach strategies to connect with local community organizations, physician practices, clinics, senior living facilities, and other healthcare providers.
-Build and maintain strong relationships with key stakeholders to promote the hospital's services and create referral pathways.
-Educate community partners and healthcare providers about the hospital's specialized services, programs, and resources available to patients.
-Collaborate with physicians, discharge planners, case managers, and other healthcare professionals to facilitate patient referrals to the hospital.
-Conduct assessments to identify healthcare needs and gaps in the community.
-Organize and participate in community events, health fairs, seminars, and workshops to promote the hospital's services and engage with the public.
-Collaborate with the hospital's marketing and public relations teams to develop targeted materials and messages for community outreach efforts.

Education
Bachelor's Degree Healthcare Management required or Bachelor's Degree Public Relations required or Bachelor's Degree Related Field of Study required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Licensed Clinical Social Worker [LCSW - State License] - Generic - HR Only preferred Licensed Independent Clinical Social Worker [LICSW - State License] - Generic - HR Only preferred Occupational Therapist [State License] - Generic - HR Only preferred Physical Therapist [State License] - Generic - HR Only preferred Registered Nurse [RN - State License] - Generic - HR Only preferred Speech-language Pathologist [State License] - Generic - HR Only preferred Licensed Mental Health Counselor [LMHC - State License] - Generic - HR Only preferred
Experience
Community Outreach Experience 2-3 years required and Healthcare/Managed Care Experience 1-2 years required
Knowledge, Skills and Abilities
- Knowledge of local healthcare resources and community organizations.
- Familiarity with healthcare regulations, privacy laws, and ethical standards.
- Strong communication, presentation, and interpersonal skills.
- Ability to establish and maintain positive relationships with varied stakeholders.
- Excellent organizational and time management abilities to manage multiple initiatives simultaneously.
- Valid driver's license and willingness to travel within the community as needed.

Physical Requirements

Standing Frequently (34-66%)

Walking Frequently (34-66%)

Sitting Occasionally (3-33%)

Lifting Frequently (34-66%) 35lbs+ (w/assisted device)

Carrying Frequently (34-66%) 20lbs - 35lbs

Pushing Occasionally (3-33%)

Pulling Occasionally (3-33%)

Climbing Rarely (Less than 2%)

Balancing Frequently (34-66%)

Stooping Occasionally (3-33%)

Kneeling Occasionally (3-33%)

Crouching Occasionally (3-33%)

Crawling Rarely (Less than 2%)

Reaching Frequently (34-66%)

Gross Manipulation (Handling) Frequently (34-66%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision - Far Constantly (67-100%)

Vision - Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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