Community Health Educator II

Methodist Healthcare; United States; Remote; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking healthcare organization dedicated to making a meaningful impact in the community. This role involves providing health education outreach and managing group dynamics to promote healthy lifestyles. You will serve as a vital resource, assisting individuals and community groups, while embodying the values of compassion and excellence. If you are passionate about health education and community service, this position offers a unique opportunity to make a difference in the lives of many. Be part of a culture that values teamwork and commitment to the highest standards of care.

Qualifications

• Required Bachelor's degree in Health Services, Education, or Social Services.
• 1-3 years in customer service, collections, or call center experience.

Responsibilities

• Presents health information to promote healthy lifestyle decisions.
• Manages large group dynamics, especially with behavioral issues.
• Documents and evaluates program effectiveness.

Skills

Microsoft Office proficiency

Customer service skills

Communication skills

Organizational skills

Judgment and diplomacy

Ability to manage group dynamics

Education

Bachelor's Degree Health Services

Bachelor's Degree Education

Bachelor's Degree Social Services

Tools

Standard office equipment

Job description

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.

Provides health education outreach program activities for large participant groups in identified counties throughout Tennessee and surrounding areas to help maximize and maintain healthy lifestyles. Responsible for the management of challenging group dynamics in order to assure proper program delivery. Serves as a resource to assist individuals, other healthcare workers and the community. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

A Brief Overview

Provides health education outreach program activities for large participant groups in identified counties throughout Tennessee and surrounding areas to help maximize and maintain healthy lifestyles. Responsible for the management of challenging group dynamics in order to assure proper program delivery. Serves as a resource to assist individuals, other healthcare workers and the community. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

What you will do

• Presents health information to patients, families, or community groups in order to promote healthy lifestyle decisions and chronic disease management.
• Provides health education and awareness to the assigned community program.
• Responsible for large group participant management, especially groups with behavioral issues and/or special needs.
• Enters data, documents and evaluates the effectiveness of program activities.

Education/Formal Training Requirements

• Bachelor's Degree Health Services
• Bachelor's Degree Education
• Bachelor's Degree Social Services

Work Experience Requirements

• 1-3 years Customer service, collections or call center

Knowledge, Skills and Abilities

• Proficiency in the Microsoft Office program or programs as indicated in the specific function within the department.
• Ability to operate standard office equipment.
• Ability to understand and compose complex written materials.
• Ability to exercise independent judgment with tact and diplomacy in all situations.
• Must be able to assess needs of participants and their families and respond appropriately.
• Strong ability to integrate knowledge and theory into practice.
• Ability to demonstrate skill in organization, coordination and time management.
• Must be able to provide effective instructions to participants.
• Must be able to communicate verbally in an effective and positive manner with participants and their families.
• Must be able to demonstrate effective communication and negotiating skills with and between individuals and groups of people from all socioeconomic backgrounds, including Associates, social services providers, business entities, and students and their families. Strong influencing, coaching and consultative skills.

Supervision Provided by this Position

• There are no supervisory or lead responsibilities assigned to this position.

Physical Demands

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
• The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
• Ability to react quickly to emergency situations.
• Frequent travel outside office on a regular basis.
• Exposure to patient bodily fluids as well as exposure to hazardous or poisonous materials.

Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.

Education: Bachelor's Degree: Education (Required), Bachelor's Degree: Health Services (Required), Bachelor's Degree: Social Services (Required)

Work Experience: Customer service, collections or call center

Certifications:

Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.