Community Health Advocate & Navigator

Jobtome; Galion (OH); On-site; USD 23,000 - 44,000; Full time

Job summary

Molina Healthcare seeks a community health worker to support advocacy and navigation for vulnerable members within the community. You will engage with members, conduct home visits, and collaborate with the care team to ensure access to benefits and services.

The role requires strong communication and organizational skills, proficiency with Microsoft Office, and a willingness to travel locally up to 80% to reach underserved populations. Experience in health care and social services is preferred.

Qualifications

• At least 1 year of health care experience, preferably with underserved or special needs populations.
• CHW certification may be required for certain states.
• Valid and unrestricted driver's license and reliable transportation for travel.
• Ability to multitask while speaking with members.
• Excellent customer service skills and strong written communication.

Responsibilities

• Advocate for members and support management of health care needs.
• Perform non-clinical paraprofessional duties in the field (home visits, shelters, provider offices).
• Help members access and maximize Medicaid benefits and health plan resources.
• Assist with social services access (housing, food, employment).
• Conduct outreach to locate and support disconnected members with special needs.
• Research data to locate hard-to-reach members using internal databases and community sources.
• Participate in outreach efforts, including telephonic or in-person activities.
• Guide members through Medicaid eligibility and other financial resources.
• Travel 50-80% locally as required.

Skills

Customer service

Communication

Time management

Microsoft Office

Multi-tasking

Education

CHW certification

CMA certification

Tools

Microsoft Office

Job description

Molina Healthcare seeks a community health worker to support advocacy and navigation for vulnerable members within the community. You will engage with members, conduct home visits, and collaborate with the care team to ensure access to benefits and services.

The role requires strong communication and organizational skills, proficiency with Microsoft Office, and a willingness to travel locally up to 80% to reach underserved populations. Experience in health care and social services is preferred.