Community Health Advocate II

MedStar Health; Rosedale (MD); On-site; USD 33,000 - 58,000; Full time

Job summary

MedStar Health is actively seeking a Community Health Advocate II who can serve as a bridge between patients, families, and health and social services. The role emphasizes education, care coordination, and resources linkage to improve overall wellbeing in home and clinic settings.

The ideal candidate will be a Certified Community Health Worker with Maryland credentials, reside in the target community, and bring strong outreach and advocacy skills to support equitable health access.

Qualifications

• High School Diploma or GED.
• Certified Community Health Worker in Maryland.
• Residency within the target population preferred.
• Experience as a community health advocate.

Responsibilities

• Advocates for individual and community health equity; assists patients in accessing health-related services and care home, clinic, or community settings.
• Documents encounters, reports, and maintains electronic client files to track progress and outcomes.
• Educates clients on proper use of health system services, coaches on chronic condition management and self-care.
• Links community members with federal, state, private or nonprofit programs and coordinates care plans.

Skills

Community health advocacy

Care coordination

Education

High School Diploma or GED

Certified Community Health Worker in Maryland

Job description

About The Job

Job Summary: MedStar Health is looking for a Community Health Advocate II to join our team! The ideal candidate will be a Certified Community Health Worker with personal knowledge of the target population, as shown by residency in that neighborhood, knowledge of local resources and system navigation, as well as advocacy and community capacity building skills, outreach methods and strategies.

The Community Health Advocate II will work closely with community health, case management care teams, and social services agencies to provide short term care coordination and connection to resources and programs for patients to improve their health and general well-being through education and provision of coordination of care and services. Works in both clinical and community-based settings, including patient's homes. Serves as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. Builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support, navigation support and advocacy. Community outreach, such as home visits, assessments, care coordination and health screenings required.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses".

Primary Duties

• Advocates for individual and community health equity. Assists patients in accessing health-related services, including obtaining a medical home, providing instruction on appropriate use, overcoming barriers to obtaining needed medical care and/or social services. Assists patients in their homes, community, or clinic setting. Communicates to patients the purposes of the program and the impact it may have on their wellbeing. Helps patients identify socio-economic issues that affect their overall health and develop health/social management plans and goals.
• Collects, tracks and reports information about the community and community benefits. Documents all patient encounters; completes and submits monthly reports; maintains comprehensive electronic client files, which include client notes, release of information, assessments and other medical documents acquired on behalf of the patient. Documents activities, service plans, and outcomes achieved by patient in an effective manner.
• Educates client on the proper use of the Emergency Room/Health system services and provides information for alternatives. Coaches patients in effective management of their chronic health conditions and self-care. Assists patients in understanding care plans and instructions. Motivates patients/clients to be active and engaged participants in their health and overall well-being.
• Enhances community residents’ ability to effectively communicate with health care providers. Identifies and addresses issues that create barriers to care for specific individuals. Integrates with patient care team to support progress in care plan and overall patient wellness. Proactively identifies and refers individuals to federal, state, private or nonprofit health and human services programs.

Provides care, support, follow up, and education in community settings. Provides culturally and linguistically appropriate health education. Provides evidence-based health guidance and social assistance to community residents. Provides referral and follow-up services or otherwise coordinates human services options. Serves as a liaison between communities, individuals and coordinated health care organizations. Staff's community events and activities as needed.

Qualifications

• High School Diploma or GED.
• Experience as a community health advocate.
• Certified Community Health Worker in the State of Maryland.
• Residency within the target population preferred.
• Participation with a community organization, verified by personal or professional reference with personal knowledge of this fact preferred.

This position has a hiring range of

USD $23.65 - USD $42.03 /Hr.