Community Grocer Deli Clerk — Customer Mastery & Fresh Picks

Bücker & Essing; Bloomington (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Bloomingfoods is hiring for a multifaceted retail associate role in Bloomington, IN. You will deliver outstanding customer service, stock shelves, handle front-end checkouts, and perform location duties across the store while maintaining cleanliness and safety standards.

The position emphasizes reliable attendance, strong communication, and the ability to work in varied environments including coolers and outdoors, with a focus on educating members about the co‑op model and community values.

Qualifications

• Ability to stand for long periods of time.
• Ability to lift up to 50lbs, reach, bend, and climb.
• Willingness to work in coolers and freezers.
• Willingness to work outside in the elements.
• Regular, predictable attendance.
• Strong written and verbal communication skills.
• Attention to efficiency, detail, and accuracy.
• Familiarity with Windows 7 operating system.

Responsibilities

• Provide internal and external customers with excellent service at all times.
• Treat people fairly, consistently, and with respect.
• Ensure efficient, informative, and friendly service in all areas according to established customer service vision and standards.
• Use appropriate and professional language, behavior, appearance, and overall conduct with or in the presence of customers, vendors, and store personnel according to BCS and store policies.
• Educate non-member customers about the co‑op business model, mission, values, and the advantages of cooperative ownership.
• Inspect incoming deliveries for damage, expiration dates, and overall quality and report issues to the Department Manager.
• Unload, process, and sign for deliveries as necessary.
• Stock displays according to established schematics.
• Cull short‑date, damaged, or low quality items and follow established recording and disposal procedures.
• Maintain well‑organized displays, ensuring items are properly rotated, faced, and that fixtures are clean.
• Maintain clean, sanitary, and well‑organized storage areas and work spaces.
• Ensure accuracy of price labeling and signage; report discrepancies to POS.
• Follow established systems to ensure proper storage, handling and backstock‑to‑shelf rotation of all items.
• Provide a friendly, welcoming and engaging checkout experience for every customer.
• Use correct codes to ensure accurate sales receipts and inventory records.
• Employ proper scanning and handling technique to ensure efficiency and product integrity with all transactions.
• Bag or assist with the bagging of customer orders and offer carry‑out assistance as necessary.
• Ensure carts and baskets are available to customers in designated areas.
• Perform various cleaning and maintenance duties including but not limited to the retail floor, dining areas, office and food prep areas, and facility grounds.
• Maintain restroom cleanliness throughout the day and ensure adequate supplies of tissue and towels.
• Monitor cooler and freezer temperatures and immediately report deviations from established norms.
• Perform opening and closing procedures including set‑up and tear‑down of displays, cleaning, and security procedures.
• Follow co‑op policies and procedures as outlined in the Employee Work Rules and other co‑op documents.
• Take responsibility for the effectiveness of your training and performance.
• Perform other duties as assigned by the Department or Store Manager or the Person‑In‑Charge.
• Attend regular staff meetings.
• Provide effective communication to ensure productive, knowledgeable work teams.
• Maintain open communication links with customers to address inquiries and feedback.
• Stay informed of co‑op and department news via staff bulletin board, Paycor accounts, and log books.

Skills

Customer service

Communication

Teamwork

Attention to detail

Cash handling

Windows basics

Tools

Windows 7

Job description

Bloomingfoods is hiring for a multifaceted retail associate role in Bloomington, IN. You will deliver outstanding customer service, stock shelves, handle front-end checkouts, and perform location duties across the store while maintaining cleanliness and safety standards.

The position emphasizes reliable attendance, strong communication, and the ability to work in varied environments including coolers and outdoors, with a focus on educating members about the co‑op model and community values.