Co-op Store Clerk: Service, Stocking & Community

Bloomingfoods Co-op; Bloomington, Northern (IN, KY); Hybrid; USD 18,000 - 21,000; Full time

Job summary

Bloomingfoods Co-op in Bloomington, IN is hiring a front-line retail team member to provide friendly service, stock shelves, and handle checkout duties in a busy grocery environment. This role emphasizes customer care, accurate pricing, cleanliness and teamwork.

You will assist with receiving deliveries, merchandising, and maintaining store standards, while working in a cooperative model that emphasizes member ownership and community focus. The position offers hourly pay and a supportive team.

Qualifications

• Ability to stand for long periods of time.
• Ability to lift up to 50lbs, reach, bend, and climb.
• Willingness to work in coolers and freezers.
• Willingness to work outside in the elements.
• Regular, predictable attendance.
• Strong written and verbal communication skills.
• Attention to efficiency, detail, and accuracy.
• Familiarity with Windows 7 operating system.

Responsibilities

• Provide internal and external customers with excellent service at all times.
• Treat people fairly, consistently, and with respect.
• Ensure efficient, informative, and friendly service in all areas according to established customer service vision and standards.
• Use appropriate and professional language, behavior, appearance, and overall conduct with or in the presence of customers, vendors, and store personnel according to BCS and store policies.
• Educate non-member customers about the co-op business model, mission, values, and the advantages of cooperative ownership.
• Inspect incoming deliveries for damage, expiration dates, and overall quality and report issues to the Department Manager.
• Unload, process, and sign for deliveries as necessary.
• Stock displays according to established schematics.
• Cull short-date, damaged, or low quality items and follow established recording and disposal procedures.
• Maintain well-organized displays, ensuring items are properly rotated, faced, and that fixtures are clean.
• Maintain clean, sanitary, and well-organized storage areas and work spaces.
• Ensure accuracy of price labeling and signage; report discrepancies to POS.
• Follow established systems to ensure proper storage, handling and backstock-to-shelf rotation of all items.
• Provide a friendly, welcoming and engaging checkout experience for every customer.
• Use correct codes to ensure accurate sales receipts and inventory records.
• Employ proper scanning and handling technique to ensure efficiency and product integrity with all transactions.
• Bag or assist with the bagging of customer orders and offer carry-out assistance as necessary.
• Ensure carts and baskets are available to customers in designated areas.
• Perform various cleaning and maintenance duties including but not limited to the retail floor, dining areas, office and food prep areas, and facility grounds.
• Maintain restroom cleanliness throughout the day and ensure adequate supplies of tissue and towels.
• Monitor cooler and freezer temperatures and immediately report deviations from established norms.
• Perform opening and closing procedures including set-up and tear-down of displays, cleaning, and security procedures.
• Follow co-op policies and procedures as outlined in the Employee Work Rules and other co-op documents.
• Take responsibility for the effectiveness of your training and performance.
• Perform other duties as assigned by the Department or Store Manager or the Person-In-Charge.
• Attend regular staff meetings.
• Provide effective communication to ensure productive, knowledgeable work teams.
• Maintain open communication links with customers to address inquiries and feedback.
• Stay informed of co-op and department news via staff bulletin board, Paycor accounts, and log books.

Skills

Standing for long periods

Lifting up to 50lbs

Work in coolers/freezers

Outdoor work

Attendance

Communication skills

Attention to detail

Windows 7 familiarity

Tools

Windows 7

Job description

Bloomingfoods Co-op in Bloomington, IN is hiring a front-line retail team member to provide friendly service, stock shelves, and handle checkout duties in a busy grocery environment. This role emphasizes customer care, accurate pricing, cleanliness and teamwork.

You will assist with receiving deliveries, merchandising, and maintaining store standards, while working in a cooperative model that emphasizes member ownership and community focus. The position offers hourly pay and a supportive team.