Community General Manager

Windward Communities; Saint Charles (MO); On-site; USD 65,000 - 105,000; Full time

Benefits offered by this job

Competitive salary and incentive plans

Health, Dental, Vision Insurance plan

Industry-leading Paid Time Off plan

401k

Job summary

Windward Communities is seeking a Community General Manager in Missouri to lead day-to-day operations, sales and resident services in Deerfield Village (St. Charles area). You will coach staff, manage budgets, and drive resident satisfaction while promoting the Windward lifestyle.

We value team collaboration, adaptability, and hands-on leadership. A competitive salary with incentive plans and comprehensive benefits are offered in a community-focused environment.

Qualifications

• Experience in multi-family property management with 3+ years in supervision.
• Strong sales and negotiation skills.
• Proven relationship-building with employees, customers and residents.
• Ability to prioritize and meet deadlines in a fast-paced environment.
• Financial and administrative acumen.
• Analytical skills to use data for planning and action.
• Agile and adaptable mindset to evolving needs.
• Proficient tech skills with websites, spreadsheets and email.
• Knowledge of fair housing and employment laws.
• Valid driver’s license with clean record and insurance.

Responsibilities

• Ensure residents receive high levels of service per Windward philosophy.
• Lead community operations including resident services, sales, administration and maintenance.
• Supervise, coach, develop and motivate staff.
• Create a welcoming, professional environment for team members and visitors.
• Collaborate with regional VP of Operations and VP of Sales on capital expenditures and revenue strategies.
• Lead by example with love and respect for team, community and residents.
• Monitor monthly budgets and explain P&L variances.
• Other duties as assigned.

Skills

Property management

Supervisory leadership

Sales negotiations

Relationship building

Budget management

Financial acumen

Data-driven planning

Adaptability

Tech savvy

Tools

Excel

Salesforce

Job description

At Windward Communities, we’re more than just a network of manufactured housing communities—we’re a growing family dedicated to creating safe, welcoming, and affordable places for people to call home. With 21 communities across the United States and over 7,500 home sites, each location is thoughtfully designed to reflect the local character and offer amenities like playgrounds, dog parks, picnic areas, and swimming pools.

But what truly sets us apart? Our people.

If you’re passionate about making a difference and being part of a team that values community, compassion, and commitment— we’d love to meet you.

Discover more about Windward Communities by visiting www.livewindward.com

PAY & BONUS

Competitive base salary and an exceptional bonus/incentive plan designed to reward your hard work and success. Bonus Plan includes commissions, quarterly bonus, performance bonus payout, and year-end bonus pool.

Summary

Are you a motivated, people-focused professional with a passion for helping others find their perfect home? Windward Communities ( Deerfield Village , in St. Charles, MO – just outside of St. Louis) is looking for a Community General Manager who thrives in a dynamic environment and is excited to promote the Windward lifestyle.

What You’ll Do

• Ensures residents receive the highest levels of service consistent with Windward Communities’ Customer Service philosophy.
• Lead the operations of the community including but not limited to, resident support, sales and marketing, administration, and maintenance.
• Supervises, coaches, develops, and motivates associates and other assigned direct reporting staff.
• Create a welcoming and professional environment for all team members and visitors.
• Works closely with the Regional Vice President of Operations and VP of Sales to plan and manage capital expenditure initiatives, sales and marketing strategies, and drive revenues while maintaining high levels of resident satisfaction.
• Lead through example and with a ‘love and respect’ of the team, community, amenities, and residents.
• Monitors monthly operating budgets and prepares monthly explanation of P&L variances.
• Other duties as assigned…

Required Skills

• Multi-family property management experience (including at least 3 years of supervisory/leadership experience)
• Sales and negotiation skills/experience
• Relationship building and ability to build rapport with employees, customers and residents.
• Ability to prioritize and meet deadlines in a fast-paced environment.
• Financial and administrative acumen
• Analytical skills – ability to use data to anticipate challenges and assist with developing strategic action plans.
• Agile and highly adaptable mindset, with the ability to pivot quickly in response to evolving business needs.
• Strong tech/digital skills (navigating websites, spreadsheets, email, and other tools)
• Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law.
• A valid driver’s license, clean driving record, and automobile insurance.

Preferred Skills

• Previous experience in multi-family community management (highly desired)
• Existing knowledge and experience with Excel and Salesforce (highly desired)

WHAT WE OFFER:

• Competitive salary and incentive plans
• Health, Dental, Vision Insurance plan options
• Industry-leading Paid Time Off plan
• 401k
• And more…