Community-Focused Social Media Strategist

Altura Credit Union; Riverside (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Altura Credit Union is seeking a Social Media Coordinator to manage day-to-day social media presence and craft content that communicates the credit union's people, purpose, community impact, partnerships, and culture.

The role emphasizes storytelling, collaboration with departments, and proactive content development across platforms to strengthen brand reputation and financial wellness for members and communities served.

Qualifications

• Bachelor’s degree in Communications, Marketing, Business Administration or related field.
• Three years of progressive experience in social media strategy, planning and execution.
• Social media management education and certification a plus.

Responsibilities

• Manage Altura's day-to-day social media presence across platforms with brand alignment.
• Identify content strategy, campaigns, and audience engagement opportunities.
• Develop and execute organic social media campaigns to increase awareness and engagement.
• Create and maintain a comprehensive social media content calendar.
• Coordinate with departments to develop platform-appropriate content.
• Monitor online reviews and respond professionally to feedback.
• Track KPIs and provide insights to improve results.
• Partner with Community Impact to amplify events and partnerships.

Skills

Social media strategy

Content development

Community engagement

Online reputation management

Analytics and reporting

Education

Bachelor’s degree in Communications/Marketing/Business Administration or related field

Social media management certification

Job description

Altura Credit Union is seeking a Social Media Coordinator to manage day-to-day social media presence and craft content that communicates the credit union's people, purpose, community impact, partnerships, and culture.

The role emphasizes storytelling, collaboration with departments, and proactive content development across platforms to strengthen brand reputation and financial wellness for members and communities served.