Community-Focused Retail & Donations Associate

Goodwill San Antonio; San Antonio (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Store purchase discounts

Paid time off

Tuition reimbursement

Job summary

Goodwill San Antonio is seeking a Production Associate for our Rittiman location in San Antonio, TX. The role involves loading/unloading donated goods, sorting textiles, and assisting with processing and shipping at a fast, friendly pace.

The position is part-time with varying shifts, requires physical work, and emphasizes exceptional customer service, teamwork, and reliability. Evening/weekend availability is a plus and benefits include store discounts and growth opportunities.

Qualifications

• Minimum 6 months to 1 year minimum experience in retail customer service oriented environment.
• Ability to bend, lift, grasp and move continuously through the day.
• Two‑person lifting of some heavy objects may be required.
• Good verbal communication skills with ability to effectively work as a team to achieve mission goals.

Responsibilities

• Provide exceptional customer service to donors and customers by greeting and accepting donations at donation station.
• Issue donor receipt in friendly and courteous manner.
• Handle and sort donated goods into appropriate containers.
• Load, unload and move donated goods, materials, including furniture using a hand truck onto or from pallets, racks or shelves to maintain workflow of production cycle and to distribute donated materials.
• Supply Team Members with materials, boxes, barrels, containers, etc. by walking stations to identify and restock supplies.
• Sorting and pricing of donated items, garments and hard lines with limited supervision; monitoring and recording production levels.
• Tagging, rotating and placing products on shelves per guidelines.
• Keep aisles free from debris, remove obstructions from production and sales floors.
• Ensure work areas and facilities remain clean and organised.
• Inform Team Leader or Manager of possible safety hazards.
• Keep work area clean by sweeping, emptying trash cans and disposing of trash in appropriate containers.
• Maintain good housekeeping standards.
• Adhere to Loss Prevention and inventory control and compliance procedures.
• Maintain regular, dependable attendance and punctuality.
• Provide excellent customer service by greeting, assisting, and responding to questions and/or concerns in a positive, professional, and friendly manner.

Skills

Customer service

Teamwork

Verbal communication

Punctuality

Physical stamina

Job description

Goodwill San Antonio is seeking a Production Associate for our Rittiman location in San Antonio, TX. The role involves loading/unloading donated goods, sorting textiles, and assisting with processing and shipping at a fast, friendly pace.

The position is part-time with varying shifts, requires physical work, and emphasizes exceptional customer service, teamwork, and reliability. Evening/weekend availability is a plus and benefits include store discounts and growth opportunities.