Community-Focused Mortgage Solutions Specialist

Merrimack County Savings Bank (The Merrimack); Hooksett (NH); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Salary negotiable plus commissions

Medical, dental & vision coverage

401(k) with company match

Paid time off

Paid parental leave

Tuition reimbursement

Professional development opportunities

Team-oriented culture

Job summary

The Merrimack County Savings Bank (The Merrimack) is hiring two full-time Mortgage Loan Officers to originate residential mortgage and home equity loans in Southern New Hampshire from either Hooksett or Windham locations.

You will guide borrowers through the lending process, develop referral relationships, and promote bank products while delivering exceptional customer service. If you have mortgage lending experience and strong communication skills, we’d love to learn more about you.

Qualifications

• Three to five years of banking experience with strong knowledge of residential mortgage lending products, systems, and regulations.
• NMLS registration required.
• Strong verbal and written communication skills.
• Strong sales, relationship-building, and customer service skills.
• Ability to work independently while collaborating effectively with internal partners.
• Technical proficiency with mortgage lending and servicing systems.

Responsibilities

• Originate residential mortgage and home equity loans in accordance with bank procedures, underwriting guidelines, and regulatory requirements.
• Assist new and existing customers by phone and in person, identifying financing solutions that align with their needs.
• Review borrower documentation, including income, assets, tax returns, and credit information, to support loan qualification.
• Manage loan files from application through closing, resolving documentation issues and helping ensure a smooth process.
• Build and maintain referral relationships with real estate professionals, builders, and community partners.
• Promote additional bank products and refer customers to internal partners when appropriate.
• Participate in business development activities, training programs, and community events.

Skills

Banking experience

NMLS registration

Communication skills

Sales & relationships

Independent yet collaborative

Mortgage lending systems

Job description

The Merrimack County Savings Bank (The Merrimack) is hiring two full-time Mortgage Loan Officers to originate residential mortgage and home equity loans in Southern New Hampshire from either Hooksett or Windham locations.

You will guide borrowers through the lending process, develop referral relationships, and promote bank products while delivering exceptional customer service. If you have mortgage lending experience and strong communication skills, we’d love to learn more about you.