Community‑Focused Financial Center Banker

United Way of Greenville County; Kenner (LA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive pay package

Paid Time Off

14 paid holidays annually

Medical, Dental, Vision insurance

Employer funded Health Savings Account

401(k) with matching contributions

Tuition Reimbursement

Employee Assistance Program

Referral Program

Job summary

Fidelity Bank in Kenner, LA is seeking a Financial Center Representative to perform as a Banker and Teller, delivering exceptional client service and audit excellence while making referrals.

This non-exempt role offers overtime eligibility and may be filled at a higher or lower level based on experience. Training and growth opportunities are provided within a supportive, values-driven culture.

Qualifications

• GED or High school diploma.
• 1 year cash handling experience in a financial institution or retail environment.
• Ability to travel across company footprint as needed.
• Proficient in Microsoft Office Suite to include Word, Outlook, Teams.
• Developed cognitive skills to include Problem Solving, Judgement, Decision-Making, Organization + Planning.
• Developed intrapersonal skills to include Ambition, Follow-Through, Optimism, Tenacity.
• Developed interpersonal skills to include Communication: Listening, Speaking, and Writing, Resilience + Balance, Collaboration, Client Focus.
• Developed technology skills to include Technical Acumen, Knowledge Management.
• Developed leadership skills to include Developing Followers, Achieving Results.
• Developed sales skills to include Questioning, Knowledge, Sales Drive, Prospecting, Presence.

Responsibilities

• Perform teller transactions.
• Balancing, locating and reconciling discrepancies in cash drawer including end-of-day balancing procedures and reporting any discrepancies to the supervisor as necessary.
• Assist with balancing, locating and reconciling vault and ATM transaction as well as incoming and outgoing money shipments.
• Open new accounts and handles client maintenance requests.
• Contribute to the financial center’s success by achieving assigned referral goals.
• Engage in consultative conversations with clients to build relationships, cross-sell, and promote Fidelity’s products and services.
• Report to a supervisor for approvals when assistance is needed with transactions.
• Provide customer assistance related to banking needs both in-person and over the phone.
• Assist supervisor with maintaining accurate reports.
• Report any discrepancies to the supervisor as necessary.
• Assist in maintaining branch appearance standards.
• Assist with mentoring associates.
• Adhere to all bank policies and procedures.
• Comply with regulatory rules and regulations evidenced through successful completion of training and demonstrated ability.
• Perform other duties and/or special projects as appointed by management.
• Physical Requirements: primarily sitting with some standing, walking, lifting and bending.

Skills

Cash handling

Microsoft Office

Problem Solving

Judgement

Decision-Making

Organization

Communication

Collaboration

Client Focus

Leadership

Sales Drive

Education

High school diploma or GED

Tools

Microsoft Word

Outlook

Teams

Excel

PowerPoint

Job description

Fidelity Bank in Kenner, LA is seeking a Financial Center Representative to perform as a Banker and Teller, delivering exceptional client service and audit excellence while making referrals.

This non-exempt role offers overtime eligibility and may be filled at a higher or lower level based on experience. Training and growth opportunities are provided within a supportive, values-driven culture.