Community Engagement Specialist

BetterLife Insurance; Madison (WI); On-site; USD 38,407 - 48,353; Part time

Job summary

BetterLife Insurance is seeking a part-time Community Engagement Specialist to support member relations, attend events, and strengthen community ties. This role emphasizes evenings and weekends, coordinating with local agents and the membership team.

You will engage with about 10‑15 member groups, organize and assist with events, and promote initiatives through talk, printed materials, and light social media. Flexible hours and a focus on inclusive community building.

Qualifications

• Strong interpersonal and communication skills.
• Experience in member relations or event support is a plus.
• Reliable transportation with valid driver’s license.

Responsibilities

• Attend and participate in member group meetings and events during evenings and weekends.
• Support planning, setup, and execution of member and community events.
• Serve as a point of contact for members and encourage involvement.
• Promote activities via conversation, printed materials, and light social media posts.
• Track attendance and collect feedback to improve engagement strategies.
• Foster a welcoming and inclusive environment for all members and participants.
• Represent the organization positively in the community and build local partnerships.
• Recruit members to fill leadership vacancies.
• Meet with community leaders to start new member groups.
• Serve as liaison between local agents and the Membership Team.

Skills

Interpersonal skills

Communication skills

Event support

Volunteer coordination

CRM experience

Driver's license

Tools

Microsoft Office

Teams

Salesforce

Job description

Brief Description

BetterLife is looking for a personable, reliable, and community-oriented Part-Time Community Engagement Specialist to support and strengthen connections with our members. This role is ideal for someone who enjoys attending social events, supporting volunteer efforts, and fostering meaningful relationships. The position involves attending member meetings, assisting with group activities, and representing our organization at community events—primarily during evenings and weekends. This person will be responsible for approximately 10‑15 member groups and will serve as the primary liaison between local BetterLife agents and membership team.

Essential Job Functions

• Attend and actively participate in member group meetings and events during evenings and weekends.
• Support planning, setup, and execution of member and community events.
• Serve as a point of contact for members, answering questions and encouraging involvement.
• Promote upcoming activities and initiatives through conversation, printed materials, and occasional social media posts.
• Track attendance and collect feedback from members to help improve engagement strategies.
• Foster a welcoming and inclusive environment for all members and event participants.
• Represent the organization positively in the community and build local partnerships where appropriate.
• Recruit members to fill leadership vacancies.
• Meet with community leaders and key local community partners in order to start new member groups.
• Serve as primary liaison between local BetterLife agents and BetterLife’s Member and Community Engagement Team.

Qualifications

• Strong interpersonal and communication skills.
• Energetic, outgoing, and passionate about community building.
• Availability to work flexible hours, primarily evenings and weekends (up to 5.5 hours of drive time per week).
• Previous experience in member relations, volunteer coordination, or event support is a plus.
• Comfortable working independently and as part of a team.
• Proficient in hybrid/work systems and tools (ex. Microsoft office, Teams, etc.).
• Some experience with Customer Relationship Management systems (Salesforce).
• Comfortable with phone calls and making introductions.
• Valid driver's License and reliable transportation or the ability to rent vehicles to attend various events and meetings.
• Preferred established connection in rural communities where BetterLife is present.

Compensation

This position is part‑time, up to 26 hours, with an hourly rate of $27.88 – $35.10.

Location

Strathcona, MN; Mahnomen, MN; Alexandria, MN; Menomonee, WI; Weyerhaeuser, WI; Black River Falls, WI; Cadott, WI; Antigo, WI; Wausau, WI; Mosinee, WI.