Community Engagement / QMHP-CS

Hidden Roots LLC; Houston (TX); Hybrid; USD 34,000 - 55,000; Full time

Job summary

Hidden Roots Mental Health LLC seeks a qualified Community Engagement / QMHP-CS for Medicaid-funded behavioral health services in the Greater Houston area. Hybrid role with ~70% billable client services and ~30% outreach, coordinating a small team and building partnerships with schools, shelters, clinics, and MCOs.

Responsibilities include intake assessments, documentation accuracy, compliance with Texas regulations, and supervision support to ensure quality care and program growth.

Qualifications

• Must meet Texas QMHP qualifications for the assigned services and program.
• Experience in mental health, case management, or community outreach.
• Leadership, team coordination, or supervisory experience preferred.
• Experience developing referral networks and community partnerships strongly preferred.
• Knowledge of HIPAA, documentation, and Texas requirements.

Responsibilities

• Conduct intake assessments and provide case management services within qualifications.
• Support onboarding, training, case coordination, and workflow concerns.
• Monitor team productivity, documentation, and compliance.
• Develop and maintain relationships with schools, shelters, hospitals, clinics, and partners.
• Track outreach activities and referral outcomes weekly.

Skills

Communication

Organization

Relationship building

Time management

Leadership

Tools

Microsoft Office

Google Workspace

Electronic Health Records

Job description

Who We Are

Hidden Roots Mental Health, LLC is dedicated to helping individuals achieve wholeness and well-being through compassionate care and evidence-based practices.

Position Summary

Hidden Roots Mental Health LLC is seeking a qualified, organized, and community-oriented Community Engagement / QMHP-CS to provide Medicaid-funded behavioral health services while expanding community partnerships and referral opportunities throughout the Greater Houston area.

This hybrid role consists of approximately 70% billable client services and 30% community outreach and referral development. The contractor will maintain a small caseload, coordinate assigned team activities, support documentation compliance, and build relationships with schools, shelters, healthcare providers, MCOs, and community organizations.

Key Responsibilities

1. Client Services and Team Coordination

• Conduct intake assessments and provide Targeted Case Management and other authorized services within applicable qualifications.
• Support QMHPs with onboarding, training, case coordination, and workflow concerns.
• Monitor assigned team productivity, documentation, and compliance.
• Communicate clinical, operational, and safety concerns to leadership.

2. Community Outreach and Referral Development

• Develop and maintain relationships with community organizations, schools, hospitals, clinics, shelters, and referral partners.
• Represent Hidden Roots at community events, resource fairs, and networking meetings.
• Build and manage a referral pipeline to support program growth.
• Track outreach activities, referrals, follow-ups, and referral outcomes weekly.

3. Documentation and Quality Assurance

• Ensure assigned services and outreach activities are documented accurately and on time.
• Promote compliance with Texas regulations, payer requirements, HIPAA, and company policies.
• Assist with documentation reviews, internal audits, quality improvement, and corrective action follow-up.
• Ensure notes meet company requirements and receive required supervisory approval before billing.

4. Administrative Support

• Coordinate with intake, clinical, and admin

Qualifications and Requirements

• Must meet applicable Texas QMHP qualifications for the assigned services and program.
• Relevant experience in mental health, case management, behavioral health operations, or community outreach.
• Leadership, team coordination, or supervisory experience preferred.
• Experience developing referral networks and community partnerships strongly preferred.
• Knowledge of HIPAA, behavioral health documentation, and applicable Texas requirements.
• Strong communication, organization, relationship-building, and time-management skills.
• Proficiency in Microsoft Office, Google Workspace, and electronic health records.
• Successful completion of required background checks, training, and compliance screening.
• Reliable transportation and ability to travel locally for outreach activities, as needed.

Performance Expectations

Performance will be evaluated based on:

• Quality and timeliness of documentation and compliance.
• Client service delivery and assigned productivity expectations.
• Outreach activity, referral relationships, and referral outcomes.
• Staff coordination, communication, and accountability.
• Timely reporting and contribution to program growth.

Specific performance targets will be established by management.

Compensation and Contractor Status

• 1099 Independent Contractor position.
• Compensation will be based on relevant experience, leadership capabilities, outreach expertise, and assigned responsibilities.
• The contractor is responsible for applicable taxes and expenses as outlined in the independent contractor agreement.

Work Environment

This hybrid role combines remote administrative work, client services, team coordination, and community-based outreach. Local travel may be required.

Equal Employment Opportunity

Hidden Roots Mental Health LLC is committed to equal employment opportunities and a professional, respectful, and inclusive work environment in accordance with applicable laws.