Community Engagement & Outreach Coordinator

Louisville Metro Government; Louisville (KY); On-site; USD 42,000 - 64,000; Full time

Job summary

Louisville Metro Government is seeking a Community Outreach Specialist to engage residents, attend meetings, disseminate information, and address inquiries. This role works under general supervision and develops work methods independently.

The position focuses on planning and implementing programs, coordinating event logistics, recruiting volunteers, collecting data, and providing information on available services to maintain positive public relations.

Qualifications

• Two (2) years of social work, social service, community service or resource development experience.

Responsibilities

• Assists in planning, developing and implementing policies, procedures and programs.
• Coordinates the scheduling of facilities and logistical issues for meetings, projects and events.
• Recruits citizens for community projects and activities.
• Assists citizens and community leaders in resolving neighborhood problems and complaints.
• Collects statistical data, enters data, and analyzes and prepares reports.
• Provides technical assistance concerning operations, procedures, activities, laws, ordinances and regulations.
• Receives calls, schedules and meets with citizens, conducts field investigations, gathers information, and completes forms and reports to resolve complaints and problems.
• Participates in community outreach programs, projects and activities to provide information, to publicize available services and to maintain positive public relations.
• Attends community meetings to provide information, answer questions, discuss citizens' complaints, concerns and issues, and to explain procedures and operations.
• Solicits donations, contributions, support and participation from businesses, foundations, organizations, agencies and groups to promote and implement events and activities.
• Prepares correspondence and recommendations to resolve and to respond to citizens’ concerns, and completes special projects.
• Assesses, counsels and refers citizens to available financial, medical, social and community assistance and services.

Education

Associate’s Degree in Counseling, Social Science, Social Work or related discipline

Job description

Louisville Metro Government is seeking a Community Outreach Specialist to engage residents, attend meetings, disseminate information, and address inquiries. This role works under general supervision and develops work methods independently.

The position focuses on planning and implementing programs, coordinating event logistics, recruiting volunteers, collecting data, and providing information on available services to maintain positive public relations.