Community Engagement Navigator: Benefits & Outreach (4 days)

Ounce Care, Inc.; Charleston (SC); On-site; USD 36,000 - 44,000; Part time

Job summary

Ounce Care, Inc. in Charleston, South Carolina, is seeking a Community Navigator to engage residents in affordable housing communities. This four-day-per-week, on-site role focuses on outreach, benefits support, and building strong local partnerships to improve resident wellbeing.

You will work directly with residents and housing partners, coordinating care, scheduling doctor visits, and documenting activities in our technology platform to ensure consistent, compassionate service.

Qualifications

• Experience navigating government benefits (e.g., SNAP, TANF, LIHEAP, Medicaid) and coordinating care.
• Boots-on-the-ground experience in community organizing and customer service.
• Knowledge of Charleston-area affordable housing is preferred.

Responsibilities

• Outreach and engagement with residents via door-to-door outreach, events, tabling, and phone-based contact.
• Benefits support: schedule appointments, help apply for SNAP/TANF/LIHEAP, advocate for health and wellness.
• Relationship building with residents and community partners to ensure access to quality services.
• Plan, coordinate, and host on-site programs and monthly engagement opportunities for each property.
• Accurately document outreach, services, referrals, and interactions in the Ounce platform.

Job description

Ounce Care, Inc. in Charleston, South Carolina, is seeking a Community Navigator to engage residents in affordable housing communities. This four-day-per-week, on-site role focuses on outreach, benefits support, and building strong local partnerships to improve resident wellbeing.

You will work directly with residents and housing partners, coordinating care, scheduling doctor visits, and documenting activities in our technology platform to ensure consistent, compassionate service.