Community Engagement & Membership Growth Specialist

McLaren Health Care; Flint (MI); On-site; USD 48,000 - 64,000; Full time

Job summary

McLaren Health Plan is seeking a Community Engagement Specialist to lead outreach efforts, promote core values, and support membership growth across all lines of business. The role focuses on building and maintaining relationships with community partners to attract and retain members.

The position requires travel across Michigan, including Flint, with daily responsibilities from 8:00 am to 4:30 pm in a full-time capacity. Relevant healthcare outreach experience is essential.

Qualifications

• Associate degree in business, health care or related field; or High School Diploma or equivalent (GED) and two (2) years’ experience in a community-focused outreach, marketing, or customer service position specific to health care.
• Two (2) years’ experience in a community-focused outreach, marketing, or customer service position specific to health care.
• Valid state driver’s license, reliable transportation, and automobile insurance coverage required and maintained throughout employment in this position.
• Must hold a valid Community Health Worker certification within 180 days of hire and maintain throughout employment in this position.
• Bachelor's degree in business, health care or related field.
• Five (5) years’ experience in a community-focused outreach, marketing, or customer service position specific to health care.

Responsibilities

• Responsible for achieving established goals improving the Plan’s Membership growth for all lines of business.
• The Community Engagement Specialist will promote the Plan’s core values and services by implementing outreach activities in assigned area.
• The position is responsible for assisting the Plan in attracting and retaining membership in the Plan through efforts including building and maintaining relationships with community partners.

Skills

Community outreach

Marketing

Customer service

Education

Associate degree

Bachelor's degree

Job description

McLaren Health Plan is seeking a Community Engagement Specialist to lead outreach efforts, promote core values, and support membership growth across all lines of business. The role focuses on building and maintaining relationships with community partners to attract and retain members.

The position requires travel across Michigan, including Flint, with daily responsibilities from 8:00 am to 4:30 pm in a full-time capacity. Relevant healthcare outreach experience is essential.