Community Engagement Specialist, Michigan

Mclaren-Health-Care; Flint (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

McLaren Health Care in Michigan seeks a Community Engagement Specialist to lead outreach initiatives and grow member engagement across Plan services. The role involves building partnerships, promoting core values, and coordinating community activities.

Travel across Michigan is required, with days in the Flint, MI office as determined by leadership. This is a full-time role focused on improving membership growth and service delivery.

Qualifications

• Required: Associate degree in business, health care or related field; or High School Diploma or GED and two years’ experience in a community-focused outreach, marketing, or customer service position specific to health care.
• Two years’ experience in a community-focused outreach, marketing, or customer service position specific to health care.
• Must hold a valid Community Health Worker certification within 180 days of hire and maintain throughout employment.

Responsibilities

• Achieve established goals for Membership growth across all plan lines.
• Promote the Plan’s core values and services through outreach activities in the assigned area.
• Build and maintain relationships with community partners to attract and retain membership.

Skills

Community outreach

Customer service

Healthcare knowledge

Education

Associate degree in business, health care or related field

High School Diploma or GED

Bachelor's degree in business, health care or related field

Job description

McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $7.3 billion, fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 12 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 640-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer centers. McLaren has 20,000 full-, part-time and contracted employees and more than 113,000 network providers throughout Michigan, Indiana and Ohio.

Community Engagement Specialist, Michigan

McLaren Health Plan (MHP) is a company with a culture of high performance and a mission to help people live healthier and more satisfying lives.We are looking for a Community Engagement Specialist to join in leading the organization forward.

MHP is a Managed Care Organization dedicated to meeting the health care needs of each member.MHP offers multiple product lines, including individual and family plans, and Medicaid and Medicare plans to Michigan residents for every stage of life.McLaren Health Plan is accredited by the National Committee for Quality Assurance (NCQA).

MHP values the talents and abilities of all our employees and seeks to foster an open, cooperative and dynamic environment in which employees and the health plan can thrive. As an employee of MHP,you will be a part of a dynamic organization that considers all our employees as leaders in driving the organization forward and delivering quality service to all our members.

Responsible for achieving established goals improving the Plan’s Membership growth for all lines of business. The Community Engagement Specialist will promote the Plan’s core values and services by implementing outreach activities in assigned area. The position is responsible for assisting the Plan in
attracting and retaining membership in the Plan through efforts including building and maintaining relationships with community partners.

This position requires travel to communities around the State of Michigan, including days in Flint, MI office as determined by leadership.

Qualifications:

Required:

• Associate degree in business, health care or related field; or High School Diploma or equivalent (GED) and two (2) years’ experience in a community-focused outreach, marketing, or customer service position specific to health care.
• Two (2) years’ experience in a community-focused outreach, marketing, or customer service position specific to health care.
• Valid state driver’s license, reliable transportation, and automobile insurance coverage required and maintained throughout employment in this position.
• Must hold a valid Community Health Worker certification within 180 days of hire and maintain throughout employment in this position.

Preferred:

• Bachelor's degree in business, health care or related field.
• Five (5) years’ experience in a community-focused outreach, marketing, or customer service position specific to health care.

Additional Information

• Schedule: Full-time
• Requisition ID: 26004180
• Daily Work Times: 8:00 am - 4:30 pm
• On Call: No

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

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McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.