Community Engagement Specialist, Michigan

McLaren Health Care; Flint (MI); On-site; USD 48,000 - 64,000; Full time

Job summary

McLaren Health Plan is seeking a Community Engagement Specialist to lead outreach efforts, promote core values, and support membership growth across all lines of business. The role focuses on building and maintaining relationships with community partners to attract and retain members.

The position requires travel across Michigan, including Flint, with daily responsibilities from 8:00 am to 4:30 pm in a full-time capacity. Relevant healthcare outreach experience is essential.

Qualifications

• Associate degree in business, health care or related field; or High School Diploma or equivalent (GED) and two (2) years’ experience in a community-focused outreach, marketing, or customer service position specific to health care.
• Two (2) years’ experience in a community-focused outreach, marketing, or customer service position specific to health care.
• Valid state driver’s license, reliable transportation, and automobile insurance coverage required and maintained throughout employment in this position.
• Must hold a valid Community Health Worker certification within 180 days of hire and maintain throughout employment in this position.
• Bachelor's degree in business, health care or related field.
• Five (5) years’ experience in a community-focused outreach, marketing, or customer service position specific to health care.

Responsibilities

• Responsible for achieving established goals improving the Plan’s Membership growth for all lines of business.
• The Community Engagement Specialist will promote the Plan’s core values and services by implementing outreach activities in assigned area.
• The position is responsible for assisting the Plan in attracting and retaining membership in the Plan through efforts including building and maintaining relationships with community partners.

Skills

Community outreach

Marketing

Customer service

Education

Associate degree

Bachelor's degree

Job description

McLaren Health Plan (MHP) is a company with a culture of high performance and a mission to help people live healthier and more satisfying lives. We are looking for a Community Engagement Specialist to join in leading the organization forward.

MHP is a Managed Care Organization dedicated to meeting the health care needs of each member. MHP offers multiple product lines, including individual and family plans, and Medicaid and Medicare plans to Michigan residents for every stage of life. McLaren Health Plan is accredited by the National Committee for Quality Assurance (NCQA).

MHP values the talents and abilities of all our employees and seeks to foster an open, cooperative and dynamic environment in which employees and the health plan can thrive. As an employee of MHP, you will be a part of a dynamic organization that considers all our employees as leaders in driving the organization forward and delivering quality service to all our members.

Learn more about McLaren Health Plan at https://www.mclarenhealthplan.org

Position Summary

Responsible for achieving established goals improving the Plan’s Membership growth for all lines of business. The Community Engagement Specialist will promote the Plan’s core values and services by implementing outreach activities in assigned area. The position is responsible for assisting the Plan in attracting and retaining membership in the Plan through efforts including building and maintaining relationships with community partners.

This position requires travel to communities around the State of Michigan, including days in Flint, MI office as determined by leadership.

Qualifications

Required

• Associate degree in business, health care or related field; or High School Diploma or equivalent (GED) and two (2) years’ experience in a community-focused outreach, marketing, or customer service position specific to health care.
• Two (2) years’ experience in a community-focused outreach, marketing, or customer service position specific to health care.
• Valid state driver’s license, reliable transportation, and automobile insurance coverage required and maintained throughout employment in this position.
• Must hold a valid Community Health Worker certification within 180 days of hire and maintain throughout employment in this position.

Preferred

• Bachelor's degree in business, health care or related field.
• Five (5) years’ experience in a community-focused outreach, marketing, or customer service position specific to health care.

Additional Information

• Schedule: Full-time
• Requisition ID: 26004180
• Daily Work Times: 8:00 am - 4:30 pm
• Hours Per Pay Period: 80
• On Call: No
• Weekends: Yes