Community Employment Specialist

Socket.dev; Sarasota (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Socket.dev is seeking a Community Resource Facilitator to lead people-focused initiatives, coaching teams, and empowering service delivery for community residents.

You will greet customers, provide information and referrals across food, housing, employment, veteran, financial, medical, academic, counseling and technology resources, while maintaining confidential records and supporting mission services.

Qualifications

• Bachelor's degree or equivalent years of experience.
• One year experience in related field.
• Excellent verbal, written and technology skills.
• Ability to work independently and solve problems quickly.
• Team player and partner in Mission Services.

Responsibilities

• Provide world class customer service to all internal and external customers.
• Greets walk in customers and answers phone calls providing support for community residents looking for resources.
• Provides information and referral services to customers based on presenting needs such as access to food, employment, housing services, veteran services, financial needs, medical services, academic services, counseling services, technology services, etc.
• Maintains records in an accurate, up-to-date, confidential manner in accordance with Goodwill and CARF standards.
• Leads mission services as assigned.

Skills

Verbal communication

Written communication

Technology skills

Problem solving

Independent work

Team collaboration

Education

Bachelor's degree or equivalent experience

Job description

THE POSITION:

Are you a motivated leader with a passion for working with people? Do you excel building a team culture through coaching and empowerment?

As a Community Resource Facilitator, you will:

• Provide world class customer service to all internal and external customers.
• Greets walk in customers and answers phone calls providing support for community residents looking for resources
• Provides information and referral services to customers based on presenting needs such as access to food, employment, housing services, veteran services, financial needs, medical services, academic services, counseling services, technology services, etc.
• Maintains records in an accurate, up-to-date, confidential manner in accordance with Goodwill and CARF standards.
• Leads mission services as assigned.

THE BENEFITS:

Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives

THE QUALIFICATIONS:

• Bachelor's degree or additional equivalent years of experience for each year of college.
• One year experience in related field
• Excellent verbal, written and technology skills
• Ability to work independently, analyze and problem solve immediately
• Effective team member and business partner in all aspects of Mission Services

SPECIAL REQUIREMENTS:

• Must be able to work occasional after-hours and weekends
• Incumbent must possess a valid driver's license, appropriate insurance coverage and a privately owned reliable means of transportation to travel throughout GIM territory.

See full job description attached.