Community-Driven Retail Assistant Manager

The Salvation Army; City of Dunkirk (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

The Salvation Army Adult Rehabilitation Center is seeking an Assistant Store Manager to help the Store Manager oversee daily store operations and supervise staff. The role emphasizes customer relations, policy compliance, and achieving sales and expense goals.

You will assist in training personnel, scheduling, payroll, inventory control, and reporting. This position supports work therapy programs and necessitates strong leadership and communication skills.

Qualifications

• Experience in sales.
• Supervisory experience preferred.
• Ability to read and interpret simple income and expense reports.
• Must possess a valid driver’s license with acceptable DMV record.
• Good verbal and written communication.
• Ability to motivate a team.

Responsibilities

• Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.
• Be well-versed in and ensure compliance to accounting, employee, and store policies.
• Assist the manager in meeting sales, production, and expense budget goals maintaining a profitable operation.
• Ensure that all production is taken from the back room and properly displayed on the sales floor.
• Receive applications and participate in interviewing applicants as needed.
• Assist in training, direction, and supervision of new personnel along with retraining for all personnel, as necessary.
• Assist, as required, in conducting regular evaluations of store personnel, identifying performance strengths and areas for development.
• Assist in scheduling of sales associates to ensure full coverage in store at all times.
• In the absence of the manager, post weekly work schedules for all store personnel.
• Assist in completion of payroll information biweekly for all store personnel noting signatures, absenteeism, overtime, etc.
• Order merchandise to ensure that the store is well stocked and properly ragged out and colorized.
• Responsible for proper accounting and banking of cash receipts.
• Ensure that all paperwork and sales reports are filled out and forwarded daily.
• Attend manager meetings in the absence of the manager and relay new policies.
• Ensure safety measures comply with policy and government regulations; report hazards.
• May be asked to fill in at other store locations.
• Support the work therapy program by modeling professional conduct and work habits.
• Other duties as assigned by supervisor and/or Administrator.

Skills

Sales experience

Supervisory experience

Communication

Team motivation

Education

High school diploma or equivalent

Job description

The Salvation Army Adult Rehabilitation Center is seeking an Assistant Store Manager to help the Store Manager oversee daily store operations and supervise staff. The role emphasizes customer relations, policy compliance, and achieving sales and expense goals.

You will assist in training personnel, scheduling, payroll, inventory control, and reporting. This position supports work therapy programs and necessitates strong leadership and communication skills.