Community-Driven Personal Banker

First Federal Savings Bank; Twin Falls (ID); On-site; USD 32,000 - 42,000; Full time

Job summary

First Federal Savings Bank in Twin Falls, ID is seeking a Teller to provide exceptional customer service in the retail banking environment. You will process deposits and withdrawals, handle cash and vault duties, assist with wire transfers, and help customers open and manage deposit accounts.

Ideal candidates possess 2+ years of customer service or cash handling experience, a High School diploma or equivalent, and a valid driver’s license for occasional branch travel.

Qualifications

• Demonstrate the Bank's core values: driven, dedicated, and engaged.
• High School diploma or equivalent.
• 2 years of combined customer service experience and/or cash handling experience
• Valid driver’s license as some travels between branches, to/from Corporate, or to customer locations may be required.

Responsibilities

• Provide exceptional customer service in the retail banking environment and develop strong customer relationships to grow customer base and increase deposit account/service production.
• Process teller transactions (deposits, withdrawals, loan payments, cash advances, foreign currency orders/exchanges, savings bond redemptions, monetary instrument, and gift card purchases).
• Perform vault duties including cash shipments and distribution of money to other PBs, cash recyclers and ATMs.
• Assist with outgoing wire transfer requests.
• Assist customers with all aspects of opening and maintaining personal deposit accounts (checking, savings, time deposits, IRAs, Safe Deposit Boxes, etc.) and services (debit cards, online banking, etc.).
• Refer customers to in-house financial experts and/or relevant bank departments, such as business banking, commercial lending, mortgage lending, and wealth management when appropriate.

Skills

Customer service experience

Cash handling

Education

High School diploma or equivalent

Job description

First Federal Savings Bank in Twin Falls, ID is seeking a Teller to provide exceptional customer service in the retail banking environment. You will process deposits and withdrawals, handle cash and vault duties, assist with wire transfers, and help customers open and manage deposit accounts.

Ideal candidates possess 2+ years of customer service or cash handling experience, a High School diploma or equivalent, and a valid driver’s license for occasional branch travel.