Community-Driven Operations Manager

Walmart; Tennessee; On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Education benefit

Job summary

Walmart in Madison, TN is seeking a leader to oversee community outreach and store operations, partnering with associates and local groups to strengthen the company’s community presence. You will ensure compliance, support safety, and guide hourly staff to deliver exceptional service.

The role emphasizes developing talent, improving customer experiences, and contributing to financial performance through effective leadership and execution of company programs.

Qualifications

• Associates must attend and successfully complete job-required trainings and assessments (e.g., Academy, Open Door).
• Supervisory experience is required or preferred depending on the role.
• Strong customer service and leadership capabilities are essential for daily operations.

Responsibilities

• Initiates, directs, and participates in community outreach programs with associates and managers to build relationships with local organizations.
• Ensures compliance with policies and procedures; analyzes reports and monitors asset protection and safety controls.
• Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and evaluating performance.
• Drives customer service improvements and supports store initiatives to resolve customer issues and enhance the shopping experience.
• Assists store management in driving financial performance by reviewing P&L and controlling expenses to meet sales targets.

Skills

Supervisory experience

Customer service

Leadership

Education

2 years of college

Job description

Walmart in Madison, TN is seeking a leader to oversee community outreach and store operations, partnering with associates and local groups to strengthen the company’s community presence. You will ensure compliance, support safety, and guide hourly staff to deliver exceptional service.

The role emphasizes developing talent, improving customer experiences, and contributing to financial performance through effective leadership and execution of company programs.