Community Disaster Program Manager

American Red Cross; Westchester (IN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k) with 6% match

PTO starting at 19 days a year

Job summary

The American Red Cross is seeking a Community Disaster Program Manager to supervise disaster services programs in Westchester, Indiana. The role includes leading volunteers and ensuring community preparedness for disasters.

Candidates should have a Bachelor's degree and a minimum of 3 years of related experience. Benefits include medical and vision plans, 401(k) matching, and generous PTO. Join a mission-driven organization committed to helping communities in their time of need.

Travel may be required, and the ability to work outside of regular hours is necessary.

Qualifications

• Minimum 3 years of related experience.
• 1 year of lead or supervisory experience.
• Must have a current, valid driver's license.

Responsibilities

• Manage and support a volunteer team responsible for disaster services.
• Supervise and implement disaster-cycle services activities.
• Lead and coordinate community engagement efforts.

Skills

Interpersonal communication

Analytical skills

Collaboration

Microsoft Office

Problem-solving

Education

Bachelor's degree

Job description

Community Disaster Program Manager

Location: West Chester, PA.

Job Overview

As a Community Disaster Program Manager, you will supervise the implementation of the disaster services program in an assigned geographic area, lead and supervise Disaster program staff and volunteer team responsible for local preparedness, response, and recovery management as well as management of government partnerships within the assigned area. You will work with volunteers to ensure that the communities you serve are ready to respond to disasters.

Key Responsibilities

• Empower Volunteers: Manage and support an employee and volunteer team responsible for the implementation of volunteer‑led disaster services programming throughout the assigned geographic area.
• Lead the Program: Supervise employee(s) and implement disaster‑cycle services activities within the assigned geographic area or specific functional activities within the region.
• Mission Capacity Building: Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically.
• Engage Community: Lead and coordinate efforts in the assigned geographic area to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies.
• Manage in a Matrix: Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers.
• Know Your Communities: Act as the local Red Cross disaster subject‑matter expert within the assigned geographic area to maximize Red Cross presence and community engagement and mobilization.
• Ready to Respond: Initiate and coordinate disaster relief operations in the assigned geographic area, or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations.

Minimum Qualifications

• Education: Bachelor’s degree required, or equivalent combination of education and related experience required.
• Experience: Minimum 3 years of related experience.
• Management Experience: 1 year of lead or supervisory experience.
• Travel: Regional travel required; must have a current, valid driver’s license.

Required Skills and Abilities

• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated analytical and decision‑making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.
• Proven record of accomplishment of collaboration with diverse groups and individuals representative of all the demographics of this community, managing multiple priorities, facilitation, problem‑solving, marketing, leadership, and partnership management.
• Intermediate proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside of regular duty hours including nights and weekends.

Deployment Requirement

Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Deployments contribute to skill building, career development and exposure to different types of disasters. Employees must meet all training and physical capacity requirements for deployment.

Residency Requirements

• Chapter‑based positions: Geographic Community Disaster employees are expected to work daily in their assigned geographic area to engage and mobilize communities and support volunteers.
• Preference for candidates residing in Chester, Delaware or Montgomery County.

Physical Requirements

The employee must be able to sit, use hands to handle or feel, talk or hear, reach with hands and arms, stand, walk, stoop, kneel, crouch or crawl, lift and move up to 15 pounds, and occasionally lift and move up to 30 pounds. The work environment will consist of moderate noise in a business office with computers, phones and printers, light traffic. The employee must have the ability to work in a small cubicle and sit at a computer terminal for an extended period of time.

Preferred Qualifications

• Experience in community and volunteer engagement, as well as project management.

Benefits for You

• Medical, Dental, Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 19 days a year; based on FLSA status and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401(k) with 6% match
• Paid Family Leave
• Employee Assistance Program
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.