Community Disaster Program Manager

American Red Cross; East Wenatchee (WA); On-site; USD 62,330 - 76,181; Full time

Benefits offered by this job

Medical, Dental, Vision plans

PTO: Starting at 15 days a year

401K with 6% match

Job summary

The American Red Cross seeks a Community Disaster Program Manager to empower volunteers and lead disaster preparedness efforts in East Wenatchee, Washington. This role includes engaging partners, developing community resilience, and managing disasters effectively with a focus on collaboration.

The ideal candidate will possess a bachelor’s degree, five years of experience in volunteer management, and excellent communication skills. Benefits include medical plans, paid time off, and a 401K match.

Qualifications

• Minimum of 5 years of experience in building and leading volunteer teams.
• Proven collaboration with diverse groups in community settings.

Responsibilities

• Lead a diverse volunteer team responsible for disaster cycle services.
• Initiate and coordinate disaster relief operations in the area.
• Engage community partners for disaster preparedness and response.

Skills

Interpersonal communication

Analytical skills

Decision-making

Leadership

Microsoft Office proficiency

Education

Bachelor’s degree or equivalent

Job description

Job Overview

As a Community Disaster Program Manager, you will ensure effective collaboration with Volunteer Services; identify, mobilize, and engage partners in all communities in your assigned geographic area; and determine current readiness resources, facilities, supplies, local vendors, and strategies for addressing gaps. You will work with volunteers to ensure that the communities you serve are ready to respond to disasters.

Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Deployments contribute to skill building, career development and exposure to different types of disasters. Allowances may be provided for personal circumstances and local response activity. Employees must meet all training and physical capacity requirements for deployment.

Key Responsibilities

• Empower Volunteers: Lead and support a diverse volunteer team responsible for the implementation of volunteer‑led disaster cycle services programming throughout the assigned geographic area.
• Lead the Program: Implement disaster cycle services activities within the assigned geographic area or specific functional activities within the region.
• Mission Capacity Building: Develop and support disaster volunteers who are the primary workforce and are representative of the communities they serve, both culturally and linguistically. Cultivate and develop Disaster Leadership Volunteers, including volunteer partners, to meet specific responsibilities as part of their work in disaster readiness, preparedness, response, and recovery.
• Engage Community: Lead and coordinate efforts in the assigned geographic area to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies.
• Manage in a Matrix: Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers.
• Know Your Communities: Act as the Red Cross disaster subject matter expert within the assigned geographic area, maximize Red Cross presence and community engagement and mobilization. Prospect and partner with organizations and leaders supporting frontline communities and community resiliency before, during and after disasters.
• Ready to Respond: Initiate and coordinate disaster relief operations in the assigned geographic area or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations.

Salary Information

The salary range for this position is $69,256.00.

Minimum Qualifications

• Education: Bachelor’s degree required, or equivalent combination of education and related experience.
• Experience: Minimum 5 years of related experience in building, mobilizing, leading, and developing volunteer teams to execute a social services program or service.
• Travel: Travel may be required.

Required Skills and Abilities

• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated analytical and decision‑making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.
• Proven record of accomplishment of collaboration with diverse groups and individuals representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
• Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside of regular duty hours including nights and weekends.

Residency Requirements

• Chapter‑based positions: Geographic Community Disaster employees are expected to work daily in their assigned geographic area to engage and mobilize communities and support volunteers.
• Regional positions: Regional leadership and functional employees are expected to work daily within their region's geographic area to provide leadership and functional support, engage and mobilize communities, and support volunteers.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; stoop; kneel; crouch; or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

Preferred Qualifications

• Relationship Building & Communication Skills: Demonstrated ability to build strong relationships and communicate effectively with diverse stakeholders.
• Volunteer Coordination & Engagement Experience: Proven experience coordinating, engaging, and supporting volunteers to drive participation, retention, and positive outcomes.
• Community Outreach & Partnership Development: Background in community outreach and partnership development, including cultivating relationships with community organizations and external partners to advance program goals.

Benefits for You

• Medical, Dental, Vision plans.
• Health Spending Accounts & Flexible Spending Accounts.
• PTO: Starting at 15 days a year; based on FLSA status and tenure.
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays.
• 401K with 6% match.
• Paid Family Leave.
• Employee Assistance.
• Disability and Insurance: Short + Long Term.
• Service Awards and recognition.

Equal Opportunity Statement

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.