Community Director (Multifamily Property)

Advanced Asset Management LLC; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Professional growth opportunities

Collaborative, high-performance work环境

Job summary

Advanced Asset Management LLC is seeking a Community Director to oversee daily multifamily operations, leasing strategy, and resident relations at a Dallas-area property. You will lead onsite teams, coordinate maintenance, and manage budgets to maximize occupancy and financial performance.

The role requires bilingual English/Spanish communication, proven leadership, and experience with Yardi or similar platforms.

Qualifications

• Bilingual English/Spanish communication with residents, team, and stakeholders.
• Proven leadership and team-building experience in property operations.
• Strong sales skills to drive leasing, renewals, and occupancy.
• Financial management and budgeting for multi-property portfolios.
• Excellent communication and problem-solving abilities.

Responsibilities

• Oversee daily community operations including leasing, resident services, maintenance, and administrative tasks.
• Lead, train, and hold onsite team accountable for performance and standards.
• Drive leasing, occupancy, renewals, and resident retention through proactive management.
• Monitor rental income, collections, and financial performance of the property.
• Prepare budgets, financial reports, invoices, and operating expenses.
• Maintain resident relations and resolve escalations professionally.
• Oversee leasing processes from prospecting to move-in/out and renewals.
• Coordinate maintenance, vendor management, and timely work orders.
• Ensure property compliance with Fair Housing and applicable laws.

Skills

Bilingual English/Spanish

Leadership

Sales

Financial management

Communication

Problem-solving

Education

CAM/ARM/CPM certification (plus)

Tools

Yardi

AppFolio

RealPage

Job description

About Us

Advanced Asset Management (AAM Living) delivers smart, data-driven property and asset management solutions across Texas. We specialize in maximizing occupancy, optimizing operations, improving turnover speed, and creating high-quality resident experiences. Our portfolio spans multifamily, affordable housing, build-to-rent, and community-centric living environments where operational excellence drives financial performance.

We are modern, tech-enabled, people-centric, and driven by efficiency, transparency, and continuous improvement.

Role Overview

Advanced Asset Management (AAM Living) is seeking an experienced Community Director to oversee the day-to-day operations and overall performance of a multifamily community. This role is responsible for property operations, leasing, sales, occupancy, resident relations, financial performance, team leadership, maintenance coordination, and compliance.

Key Responsibilities

• Oversee daily community operations, including leasing, resident services, maintenance, collections, and administrative activities.
• Lead, train, coach, and hold the onsite team accountable for performance, service standards, and company expectations.
• Drive leasing, sales, occupancy, renewals, and resident retention through effective property management and team performance.
• Monitor rental income, rent collections, delinquency, concessions, expenses, and overall property financial performance.
• Prepare, review, and manage property budgets, financial reports, invoices, and operational expenses.
• Manage resident relations, address escalated concerns, and resolve complaints professionally and efficiently.
• Oversee the leasing process, including prospect follow-up, applications, move-ins, move-outs, renewals, and resident retention.
• Coordinate with maintenance teams and vendors to ensure work orders, unit turns, preventive maintenance, and property repairs are completed timely.
• Conduct regular property inspections and ensure apartments, common areas, amenities, and grounds meet AAM standards.
• Manage vendor relationships, obtain bids, monitor work quality, and ensure services are completed within approved budgets.
• Maintain accurate property records, reports, resident files, leasing data, and operational documentation.
• Ensure compliance with Fair Housing, landlord-tenant laws, LIHTC requirements when applicable, and AAM policies and procedures.
• Monitor market conditions, competitor activity, pricing, and leasing performance to identify opportunities for improved occupancy and revenue.
• Develop and implement strategies to improve property performance, resident satisfaction, operational efficiency, and financial results.
• Work closely with regional and corporate leadership to communicate property performance, challenges, and action plans.

Required Qualifications

• 3+ years of multifamily property management experience, preferably as a Community Director, Community Manager, or Property Manager.·
• Proven experience managing leasing, occupancy, collections, resident relations, maintenance, and property operations.
• Bilingual in English and Spanish, with the ability to communicate effectively with residents, team members, and other stakeholders in both languages.
• Strong leadership, sales, financial management, communication, and problem-solving skills.
• Experience with property management software such as Yardi, AppFolio, RealPage, or similar platforms.
• Knowledge of Fair Housing and New Mexico landlord-tenant regulations.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Experience with budgeting, financial reporting, vendor management, and team performance.
• CAM, ARM, or CPM certification is a plus.

Benefits

• Health insurance.
• Paid time off.
• Opportunities for professional growth and career advancement.
• A collaborative, innovative, and high-performance work environment.