Community Director - Marquis Dominion

CWS Apartment Homes; United States; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

50% apartment rental discount for on-s

20% rental discount for all other

Medical, dental, and vision plans

Life and disability insurance

Parental leave

401(k) with company match

Pet insurance

Tuition reimbursement

FSA/HSA options

Fitness Bucks program

Paid time off

Company holidays

Floating holiday

Birthday holiday

Job summary

Community Director role at CWS Apartment Homes overseeing day-to-day operations of the apartment community, leading a high-performing onsite team and ensuring successful leasing, marketing, and resident relations.

The position emphasizes budgeting, safety, and adherence to CWS values, with opportunities to engage with residents, vendors, and leadership while maintaining a strong safety and service culture across properties.

Qualifications

• High school diploma or GED (required).
• 2-4 years of on-site management operations knowledge (required).
• Yardi software experience (preferred).
• Possess a valid driver’s license and current automobile insurance (required).
• Able to adhere to set and variable work schedule, including weekends and emergencies as required.
• Able to adhere to company policies, procedures, and practices.
• Able to establish and maintain effective working relationships.
• Able to maintain a professional and ethical atmosphere.
• Possess supervisory/managerial skills.
• Knowledge of Microsoft Office and Outlook software.
• Able to perform work responsibilities at locations other than “home” property.
• Able to travel within major metropolitan areas and may be required to attend company functions in other cities

Responsibilities

• Lead team members
• Create and monitor property’s operations budget
• Lease the community
• Market the community
• Maintain positive resident relations
• Oversee make-ready process
• Oversee service request process
• Oversee accounts receivable process
• Maintain accounts payable
• Review and approve payroll
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members
• Implement and maintain the CWS Risk Management and Safety Programs

Skills

Leadership

Quality Control

Expense Management

CWS Values

Team Management

Safety

Travel

Communication

Professionalism

Education

High school diploma or GED

Tools

Yardi software

Microsoft Office

Outlook

Job description

What’s Your Purpose?

What You Will Do As the Community Director, you will manage, market and maintain the apartment community while maximizing employee resources. Your drive, leadership, and managerial skills are essential to forming a successful team and supporting the continued growth of each team member. Engaging, business savvy individuals will excel in this position. The ideal candidate should possess the following:

• Leadership: You will facilitate a high performing team through frequent communication and coaching of diverse skillsets to ensure property success.
• Quality Control: You will provide feedback to the team on their performance, while building sustainable relationships through trust and interactive communication.
• Expense Management: You will review and analyze the property budget to ensure expenses are maintained within guidelines.
• CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
• Make safety a top priority: Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.

What Your Day Consists Of

• Lead team members
• Create and monitor property’s operations budget
• Lease the community
• Market the community
• Maintain positive resident relations
• Oversee make-ready process
• Oversee service request process
• Oversee accounts receivable process
• Maintain accounts payable
• Review and approve payroll
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members
• Implement and maintain the CWS Risk Management and Safety Programs

What You Bring To Us

• High school diploma or GED (required)
• 2-4 years of on-site management operations knowledge (required)
• Yardi software experience (preferred)
• Possess a valid driver’s license and current automobile insurance (required)
• Able to adhere to set and variable work schedule, including weekends and emergencies as required
• Able to adhere to company policies, procedures, and practices
• Able to establish and maintain effective working relationships
• Able to maintain a professional and ethical atmosphere
• Possess supervisory/managerial skills
• Knowledge of Microsoft Office and Outlook software
• Able to perform work responsibilities at locations other than “home” property
• Able to travel within major metropolitan areas and may be required to attend company functions in other cities

What We Offer

We offer a comprehensive benefits package designed to support your health, financial well-being, career growth, and work-life balance.

• 50% apartment rental discount for onsite team members
• 20% rental discount for all other employees
• multiple medical, dental, and vision plan options
• company-paid life and disability insurance
• paid parental leave
• 401(k) with company match
• pet insurance
• tuition reimbursement
• flexible spending and health savings account options
• Fitness Bucks program, which helps cover fitness-related activities, equipment, and wellness purchases
• paid time off
• company holidays
• floating holiday
• birthday holiday - because we believe in taking care of our team both at work and at home.

Work Environment

Work is performed in both office and field environments within residential apartment communities. Position requires regular interaction with residents, prospects, vendors, and team members in a fast-paced customer service and operational setting. Occasional exposure to outdoor weather conditions and maintenance or construction activity may occur.

Physical Requirements

Requires frequent walking of the property, including climbing stairs and inspecting common areas, amenities, and apartment homes. Position involves standing, sitting, bending, reaching, and occasional lifting of office or marketing materials up to 25 pounds. Work is performed in both office and outdoor environments with regular interaction with residents, team members, and vendors.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. The above statements are intended to describe the general nature and level of work being performed.

Who We Are

We are honored to be recognized as a multi-award winning organization, including one of the Best Places to Work in Multifamily Housing. At CWS, we recognize these awards are won because our greatest asset is our people. CWS’ competitive advantage is to hire leaders with qualities which allow them to successfully interact with colleagues and others in the workplace and beyond. At the heart of CWS is our volunteer program, BRIDGE. This program was designed to provide employees with the opportunity to give back to their local communities through volunteerism and community involvement. BRIDGE is employee-directed, affording each the opportunity to find their own passion within their community.

What We Do

Since 1969, CWS has delivered exceptional living experiences for our customers. Over the years, our company has expanded and we’re proud to serve more than 60,000 residents and 800 team members across the country. We believe our success is a product of staying true to who we were at the onset. As a result, our daily actions are designed to deliver on our purpose of “Enhancing Lives the CWS Way!”

What We Believe

Through “Enhancing Lives the CWS Way,” our five core values we embody are: Honoring Our Word, Ethical Dealings are Paramount, A Respect for People, Requirement for Profitability and Sustainability, A Demand for Excellence with a Sense of Urgency.

Honoring Our Word Do what you say you will do. Employ thoughtful and careful consideration when making a commitment. Take ownership of your commitment. Follow through on promises consistently.

Ethical Dealings are Paramount Do the right thing all the time, every time. Be open and honest in all situations, especially when it’s difficult to be so. Respect confidentiality and protect privacy. Put other employees, residents, and investors before yourself. Charge fair and appropriate fees to our investors.

A Respect for People Treat others the way you want to be treated. Use honest, thoughtful, and specific communication. Be responsible for how you are heard. Be transparent and inclusive. Share information timely and consistently. Have empathy - search for the truth and be intentionally slow to understand.

Requirement for Profitability and Sustainability Bring value to our employees, residents, and investors in a company designed for the long term. Promote mindful spending. Be efficient. Be forward thinking. Grow with courage. Be team oriented.

A Demand for Excellence with a Sense of Urgency Be intentional. Be accurate. Be timely. Care. Go above and beyond. Get after it. Hold yourself and each other accountable. Inspect what you expect. Communicate what matters most. Delight the customer