Community Director - Marquis Parkside

CWS Apartment Homes; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Rent discount

Medical coverage

401(k) with match

Paid time off

Birthday holiday

Job summary

CWS Apartment Homes is seeking a Community Director to manage, market and maintain an apartment community while maximizing employee resources. You will lead a high-performing team, oversee budgets, leases, marketing and resident relations across on-site operations.

The ideal candidate has 2-4 years of on-site management experience, a valid driver's license, and proficiency with Microsoft Office and Yardi. This role requires flexible scheduling, travel within metro areas, and a professional,

Qualifications

• High school diploma or GED (required).
• 2-4 years of on-site management operations knowledge (required).
• Yardi software experience (preferred).
• Possess a valid driver’s license and current automobile insurance (required).
• Adhere to set and variable work schedule, including weekends and emergencies as required.
• Adhere to company policies, procedures, and practices.
• Establish and maintain effective working relationships.
• Maintain a professional and ethical atmosphere.
• Possess supervisory/managerial skills.
• Knowledge of Microsoft Office and Outlook software.
• Able to perform work responsibilities at locations other than the home property.
• Able to travel within major metropolitan areas and may attend company functions in other cities.

Responsibilities

• Lead team members
• Create and monitor property’s operations budget
• Lease the community
• Market the community
• Maintain positive resident relations
• Oversee make-ready process
• Oversee service request process
• Oversee accounts receivable process
• Maintain accounts payable
• Review and approve payroll
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members
• Implement and maintain the CWS Risk Management and Safety Programs

Skills

Leadership

On-site management

Budgeting

Yardi software

Microsoft Office

Communication

Driver's license

Education

High school diploma or GED

Tools

Yardi software

Microsoft Outlook

Job description

What’s Your Purpose?

What You Will Do As the Community Director, you will manage, market and maintain the apartment community while maximizing employee resources. Your drive, leadership, and managerial skills are essential to forming a successful team and supporting the continued growth of each team member. Engaging, business savvy individuals will excel in this position. The ideal candidate should possess the following:

• Leadership: You will facilitate a high performing team through frequent communication and coaching of diverse skillsets to ensure property success.
• Quality Control: You will provide feedback to the team on their performance, while building sustainable relationships through trust and interactive communication.
• Expense Management: You will review and analyze the property budget to ensure expenses are maintained within guidelines.
• CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
• Make safety a top priority: Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.

What Your Day Consists Of

• Lead team members
• Create and monitor property’s operations budget
• Lease the community
• Market the community
• Maintain positive resident relations
• Oversee make-ready process
• Oversee service request process
• Oversee accounts receivable process
• Maintain accounts payable
• Review and approve payroll
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members
• Implement and maintain the CWS Risk Management and Safety Programs

What You Bring To Us

• High school diploma or GED (required)
• 2-4 years of on-site management operations knowledge (required)
• Yardi software experience (preferred)
• Possess a valid driver’s license and current automobile insurance (required)
• Able to adhere to set and variable work schedule, including weekends and emergencies as required
• Able to adhere to company policies, procedures, and practices
• Able to establish and maintain effective working relationships
• Able to maintain a professional and ethical atmosphere
• Possess supervisory/managerial skills
• Knowledge of Microsoft Office and Outlook software
• Able to perform work responsibilities at locations other than “home” property
• Able to travel within major metropolitan areas and may be required to attend company functions in other cities

What We Offer

At CWS, our employees are like family. We offer a comprehensive benefits package designed to support your health, financial well-being, career growth, and work-life balance. Benefits include a 50% apartment rental discount for onsite team members and a 20% rental discount for all other employees. We offer multiple medical, dental, and vision plan options, company-paid life and disability insurance, paid parental leave, and a 401(k) with company match. Additional benefits include pet insurance, tuition reimbursement, flexible spending and health savings account options, and our Fitness Bucks program, which helps cover fitness-related activities, equipment, and wellness purchases. You'll enjoy paid time off, company holidays, a floating holiday, and a birthday holiday—because we believe in taking care of our team both at work and at home.

Work Environment

Work is performed in both office and field environments within residential apartment communities. Position requires regular interaction with residents, prospects, vendors, and team members in a fast-paced customer service and operational setting. Occasional exposure to outdoor weather conditions and maintenance or construction activity may occur.

Physical Requirements

Requires frequent walking of the property, including climbing stairs and inspecting common areas, amenities, and apartment homes. Position involves standing, sitting, bending, reaching, and occasional lifting of office or marketing materials up to 25 pounds. Work is performed in both office and outdoor environments with regular interaction with residents, team members, and vendors.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. The above statements are intended to describe the general nature and level of work being performed.

Who We Are

We are honored to be recognized as a multi-award winning organization, including one of the Best Places to Work in Multifamily Housing. At CWS, we recognize these awards are won because our greatest asset is our people. CWS’ competitive advantage is to hire leaders with qualities which allow them to successfully interact with colleagues and others in the workplace and beyond. At the heart of CWS is our volunteer program, BRIDGE. This program was designed to provide employees with the opportunity to give back to their local communities through volunteerism and community involvement. BRIDGE is employee-directed, affording each the opportunity to find their own passion within their community.

What We Do

Since 1969, CWS has delivered exceptional living experiences for our customers. Over the years, our company has expanded and we’re proud to serve more than 60,000 residents and 800 team members across the country. We believe our success is a product of staying true to who we were at the onset. As a result, our daily actions are designed to deliver on our purpose of “Enhancing Lives the CWS Way!”

What We Believe

Through “Enhancing Lives the CWS Way,” our five core values we embody are:

• Honoring Our Word Do what you say you will do. Employ thoughtful and careful consideration when making a commitment. Take ownership of your commitment. Follow through on promises consistently.
• Ethical Dealings are Paramount Do the right thing all the time, every time. Be open and honest in all situations, especially when it’s difficult to be so. Respect confidentiality and protect privacy. Put other employees, residents, and investors before yourself. Charge fair and appropriate fees to our investors.
• A Respect for People Treat others the way you want to be treated. Use honest, thoughtful, and specific communication. Be responsible for how you are heard. Be transparent and inclusive. Share information timely and consistently. Have empathy - search for the truth and be intentionally slow to understand.
• Requirement for Profitability and Sustainability Bring value to our employees, residents, and investors in a company designed for the long term. Promote mindful spending. Be efficient. Be forward thinking. Grow with courage. Be team oriented.
• A Demand for Excellence with a Sense of Urgency Be intentional. Be accurate. Be timely. Care. Go above and beyond. Get after it. Hold yourself and each other accountable. Inspect what you expect. Communicate what matters most. Delight the customer