Community Director

Paycom - ATS; Michigan; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) Employer Matching

Medical, Dental, Vision benefits

Paid Holidays

Paid Time Off

Tuition Reimbursement

Job summary

Acme Residential is expanding in Oakland County, MI, seeking a Community Director to oversee all on-site operations, drive occupancy, financial performance, and team leadership. You will manage staff, coordinate leasing, and ensure compliance with Fair Housing laws while partnering with the Regional Director for strategic execution.

The role emphasizes strong supervision, customer focus, and operational excellence across maintenance, marketing, and reporting to support sustained growth in the MI

Qualifications

• Bachelor’s degree preferred for the role.
• Minimum 3+ years in multi-family residential property management.
• Strong organizational and communication skills.
• Experience with MS Excel and Outlook.
• Experience with Yardi Voyager and/or Rent Café CRM.
• 3+ years of budget and financial management.
• Knowledge of Fair Housing laws and local/state compliance.
• Experience managing distressed properties preferred.

Responsibilities

• Hire, train, evaluate and oversee all on-site employees.
• Lead community operations and supervise staff to meet financial goals.
• Oversee lease renewals and notices to residents.
• Perform general office duties and lease compliance.
• Maintain and enforce safety, curb appeal and cleanliness.
• Lead marketing, advertising and resident events.
• Prepare weekly, monthly, and quarterly reports.
• Ensure rent collection and apply notices per local laws.
• Coordinate with regional director and maintenance teams.

Skills

Property management

Organizational skills

Written & verbal communication

Time-management

Budget management

Fair Housing knowledge

Distressed property management

Education

Bachelor’s Degree preferred

Tools

MS Excel

Outlook

Yardi Voyager

Rent Café CRM

Job description

Job Details

Job Location: Oakland County - MI

We’re Growing – Let’s Connect!

At Acme Residential, we’re always looking for top-tier talent to join our team—even when we’re not hiring for a specific position at the moment.

This posting represents a future opportunity as we continue to grow in the Oakland County, MI area.

As a Community Director, you will lead all aspects of community operations, working closely with your team and the Regional Director to ensure high performance across resident satisfaction, financials, and team leadership.

About Acme Residential

Founded in 2012, Acme Residential is a privately owned and operated full service real estate investment and management company headquartered in Bloomfield Hills, MI. Acme Residential currently owns over 4,000 apartment units across three states and has nearly 130 employees. Acme Residential has a long-term hold strategy for our assets, which means that when we invest in real estate, we are making a meaningful commitment. We have experienced record growth due to hiring the best professionals in the industry. Acme Residential makes significant investments in our employees and properties. We treat our residents, and Investor partners the way we would want to be treated, if our positions were reversed.

Job Description

The Community Director oversees all aspects of community operations! As a Community Director, you will effectively manage and coordinate general administration, people, and activities of the community to accomplish goals set forth by the Regional Director. These objectives will include motivating staff members, supervision of maintaining the physical property and maximizing occupancy levels to achieve financial goals and community values.

Essential Job Functions and Responsibilities

• Hire, train, evaluate and appropriately oversee all on-site employees.
• Exemplifies outstanding customer service while maintaining and enhancing relations with prospects, residents, vendors, and coworkers.
• Assist in lease renewal process. Distribute and follow-up on renewal notices to current residents in a consistent manner.
• Performs general office duties including answering the phone, making service requests, completing follow-ups, filing, ordering office supplies and ensuring all leases are correctly formed in accordance with the company as needed.
• Operate the community within the financial guidelines and budget.
• Ensure all maintenance repairs are handled satisfactorily by providing communication between the leasing office and maintenance team.
• Maintain marketing and advertising sources, drive online and local presence. Propose marketing strategies and social events for current and future residents
• Complete required weekly, monthly, quarterly and capital reports
• Makes sure rents and all other applicable fees are collected by ensuring collection and demand notices are delivered in a timely manner as required by local laws.
• Performs consistent property inspections for curb appeal and cleanliness
• Oversees and ensures the turnover process for apartment homes by conducting pre-move out/in inspections and assigning charges as needed
• Lead the eviction process in accordance partnership with legal counsel and state laws. Adhere to proper procedures regarding issuing notices and appearing in court, as needed.
• Act in accordance with company procedures and ensuring compliance with Fair Housing requirements.
• Always represents the company in a professional manner.
• Performs all other tasks assigned by the Regional Director

Acme Residential proudly provides our full-time employees with career development and paid training opportunities, paid holidays, paid time off, and extensive benefits packages!

Benefits include

• Competitive Pay Package, including opportunity for commission and bonus earnings.
• Generous Paid Time Off: Paid Holidays, Vacation, Sick Leave, Paid Parental Leave, and more!
• 401(k) Employer Matching
• Various Housing Discounts
• Medical, Dental, Vision benefits
• Additional benefits such as an FSA plan and pet insurance.
• Tuition Reimbursement
• Employee engagement programs, and much more!

QualificationsRequired Skills & Experience

• Bachelor’s Degree preferred
• 3+ years experience in multi-family residential property management
• Strong organization, written & verbal communication, and time-management abilities
• Experience using MS Excel and Outlook
• Experience using Yardi Voyager and/or Rent Café CRM preferred
• 3+ years experience with financial and/or budget management
• Knowledge and expertise of the Fair Housing laws and guidelines. Experience applying local state laws to Fair Housing as needed
• Experience with managing distressed properties preferred