Community Director

Silver Tree Residential, LLC; Indian Creek Estates (MD); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance package with medical,

Medical reimbursement

401(k) retirement with 50% match

Job summary

Silver Tree Residential, LLC is seeking an experienced Community Director to lead on-site teams and manage day-to-day operations of apartment communities. The role requires coordinating leasing, collections, move-ins/move-outs, maintenance, and resident relations to ensure top-tier living environments.

The Candidate should possess strong leadership, exceptional communication, and a solid understanding of HUD guidelines to uphold compliance and service standards.

Qualifications

• 5+ years of property management experience as an apartment manager.
• Accomplished interpersonal skills, capable of dealing effectively with employees, residents, vendors, and co-workers.
• Excellent verbal and written communication skills.
• Strong leadership and customer service skills.
• Affordable community experience with knowledge of current HUD guidelines is required.

Responsibilities

• Comprehensive management of the daily operations of the apartment community.
• Direct, oversee and effectively communicate with all onsite staff members.
• Direct and oversee leasing, collections, move-ins, move-outs, and tenant relations.
• Manage and follow-up on maintenance activities, including work order status and preventive maintenance.
• Timely preparation of reports and documentation, including HUD and management requirements.
• Maintain accurate property records in property software (OneSite).
• Prepare for and oversee Management and Occupancy Reviews and REAC Inspections.
• Communicate with residents and applicants on tenancy issues.
• Enforce lease terms and rules, and execute evictions when needed.
• Communicate with owners and senior management.

Skills

Property management

Interpersonal skills

Verbal & written communication

Leadership

HUD guidelines knowledge

Tools

OneSite

Job description

Silver Tree Residential, LLC is one of the fastest growing property management companies in the industry. We were formed in 2009 to operate a growing portfolio of multi-family and senior apartment communities. Our primary goal is to provide the best quality housing possible to our residents with safe, quiet, and amenity filled communities. Our exhaustive resident screening process is important to making each property successful, by aiming to improve the quality of our residents' living environment. Furthermore, we have been successful in achieving extremely high REAC and MOR scores in all of our communities. It is through this firm commitment to excellence, that we at STR demonstrate a resounding record of success with our ever-growing portfolio of housing communities.

Silver Tree Residential is looking for a dedicated and experienced Community Director to join our progressively growing team. The Community Director will supervise all on-site staff and be responsible for all aspects of day-to-day operations. We are looking for a dependable leader who is willing to uphold our community to the highest standards.

Responsibilities include, but are not limited to:

• Comprehensive management of the daily operations of the apartment community.
• Direct, oversee and effectively communicate with all onsite staff members.
• Direct and oversee leasing, collections, move-ins, move-outs, and tenant relations.
• Manage and follow-up on all maintenance activities, including work order status, preventative maintenance, and timely/high quality make ready unit preparation.
• Timely preparation of all required reports and documentation, including but not limited to those required by HUD and management.
• Maintain accurate property and tenant computer records in property software (OneSite).
• Preparation for and oversight of Management and Occupancy Reviews and REAC Inspections.
• Timely communication with residents and applicants on all issues pertinent to their tenancy.
• Enforcement of lease terms and rules and regulations.
• Execution of necessary evictions through final disposition.
• Effective and timely communication with owners and other senior management.
• All other related management tasks as deemed necessary by management and ownership required to operate the property as efficiently as possible.

Qualifications:

• 5+ years of property management experience as an apartment manager.
• Accomplished interpersonal skills, capable of dealing effectively with employees, residents, vendors, and co-workers.
• Excellent verbal and written communication skills.
• Strong leadership and customer service skills.
• Affordable community experience with knowledge of current HUD guidelines is required.

To ensure STR gets the best candidates, we offer a competitive salary and benefit package:

• Comprehensive health insurance package, including medical, dental, vision, life, accident, disability, critical care, etc.
• Medical reimbursement, up to $2,000
• 401(k) retirement place with 50% employer match

For more information, please visit our website: www.st-residential.com .

Silver Tree Residential is an Equal Opportunity Employer and Drug-Free Workplace.