Community Director

Silver Tree Residential, LLC; Holyoke (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance package

Medical reimbursement up to $2,000

401(k) retirement with 50% employer

Inspection bonuses

Cell phone allowance

Nearly 5 weeks PTO and holiday pay

Job summary

Silver Tree Residential, LLC seeks a dedicated Community Director for Pulaski Heights, a seniors housing community in Holyoke, MA. You will supervise on-site staff and oversee all day-to-day operations to maintain quality housing and resident satisfaction.

The ideal candidate has 5+ years of property management experience, strong leadership, and excellent communication skills, with knowledge of HUD guidelines and compliance requirements.

Qualifications

• 5+ years of property management experience as an apartment manager.
• Accomplished interpersonal skills, capable of dealing effectively with employees, residents, vendors, and co-workers.
• Excellent verbal and written communication skills.
• Strong leadership and customer service skills.
• Affordable community experience with knowledge of current HUD guidelines is required.

Responsibilities

• Comprehensive management of the daily operations of the apartment community.
• Direct, oversee and effectively communicate with all onsite staff members.
• Direct and oversee leasing, collections, move-ins, move-outs, and tenant relations.
• Manage and follow-up on all maintenance activities, including work order status, preventative maintenance, and timely/high quality make ready unit preparation.
• Timely preparation of all required reports and documentation, including but not limited to those required by HUD and management.
• Maintain accurate property and tenant computer records in property software (OneSite).
• Preparation for and oversight of Management and Occupancy Reviews and REAC Inspections.
• Timely communication with residents and applicants on all issues pertinent to their tenancy.
• Enforcement of lease terms and rules and regulations.
• Execution of necessary evictions through final disposition.
• Effective and timely communication with owners and other senior management.
• All other related management tasks as deemed necessary by management and ownership required to operate the property as efficiently as possible.

Skills

Property management

Interpersonal skills

Verbal and written communication

Leadership

HUD guidelines

Tools

OneSite

Job description

Location: Holyoke, MA

Silver Tree Residential, LLC is one of the fastest growing property management companies in the industry. We were formed in 2008 to operate a growing portfolio of multi-family and senior apartment communities. Our primary goal is to provide the best quality housing possible to our residents with safe, quiet, and amenity filled communities. Our exhaustive resident screening process is important to making each property successful, by aiming to improve the quality of our residents' living environment. Furthermore, we have been successful in achieving extremely high REAC and MOR scores in all of our communities. It is through this firm commitment to excellence, that we at STR demonstrate a resounding record of success with our ever-growing portfolio of housing communities.

Silver Tree Residential is looking for a dedicated and experienced Community Director to join our progressively growing team. Pulaski Heights is comprised of 101 apartment homes for SENIORS. The Community Director will supervise all on-site staff and be responsible for all aspects of day-to-day operations. We are looking for a dependable leader who is willing to uphold our community to the highest standards.

Responsibilities Include, But Are Not Limited To

• Comprehensive management of the daily operations of the apartment community.
• Direct, oversee and effectively communicate with all onsite staff members.
• Direct and oversee leasing, collections, move-ins, move-outs, and tenant relations.
• Manage and follow-up on all maintenance activities, including work order status, preventative maintenance, and timely/high quality make ready unit preparation.
• Timely preparation of all required reports and documentation, including but not limited to those required by HUD and management.
• Maintain accurate property and tenant computer records in property software (OneSite).
• Preparation for and oversight of Management and Occupancy Reviews and REAC Inspections.
• Timely communication with residents and applicants on all issues pertinent to their tenancy.
• Enforcement of lease terms and rules and regulations.
• Execution of necessary evictions through final disposition.
• Effective and timely communication with owners and other senior management.
• All other related management tasks as deemed necessary by management and ownership required to operate the property as efficiently as possible.

Qualifications

• 5+ years of property management experience as an apartment manager.
• Accomplished interpersonal skills, capable of dealing effectively with employees, residents, vendors, and co-workers.
• Excellent verbal and written communication skills.
• Strong leadership and customer service skills.
• Affordable community experience with knowledge of current HUD guidelines is required.

To ensure STR gets the best candidates, we offer a competitive salary and benefit package:

• Comprehensive health insurance package, including medical, dental, vision, life, accident, disability, critical care, etc.
• Medical reimbursement, up to $2,000
• 401(k) retirement place with 50% employer match
• Inspection bonuses
• Cell phone allowance
• Nearly 5 weeks PTO and holiday pay combined

Silver Tree Residential is an Equal Opportunity Employer and Drug-Free Workplace.