Community Development Technician I/II

City of Thousand Oaks; Thousand Oaks (CA); On-site; USD 52,000 - 72,000; Full time

Job summary

The City of Thousand Oaks is seeking a Community Development Technician I/II in the Planning Division. This role supports customers both in person and virtually, processes entitlements and permits, and guides applicants through online permitting systems.

Ideal candidates have strong communication, organization, and knowledge of planning processes, with a High School Diploma (college degree preferred) and California driver’s license. This is a full-time position within the Planning Division.

Qualifications

• High School Diploma or equivalent; college degree preferred.
• CD Tech I requires one year of technical experience.
• CD Tech II requires two years of paraprofessional experience.
• Valid Class C California driver's license.

Responsibilities

• Respond to inquiries in person at the public counter and electronically related to planning processes
• Process residential and nonresidential entitlements and permit types
• Assist customers in navigating online permitting systems
• Review building applications, plans, and related materials for permit issuance or plan check submittal

Skills

Customer service

Interpersonal skills

Organizational skills

Problem solving

Attention to detail

Teamwork

Process improvement

Land use planning

Interpreting architectural plans

Microsoft Office

Permit systems

Education

High School Diploma or equivalent

College degree preferred

Tools

Microsoft Office

Permit systems

Job description

Description

The City of Thousand Oaks is pleased to announce an excellent career opportunity within the Community Development Department for the position of Community Development Technician I/II in the Planning Division.

We are seeking a highly motivated, customer-focused professional who demonstrates confidence, sound judgment, and a high level of professionalism in addressing a variety of planning-related inquiries and tasks.

The Community Development Technician I/II will be responsible for assisting customers both virtually and in-person, responding to phone and email inquiries, processing basic entitlements and permits for residential and non-residential projects, facilitating the virtual processing of Planning Entitlement submissions, and providing accurate information regarding City codes, policies, standards, and procedures.

The ideal candidate will possess excellent communication skills, a commitment to delivering superior customer service, sound judgment, and the ability to remain focused in a dynamic work environment. A professional demeanor and the ability to represent the City effectively in all interactions with the public and internal teams are essential for success in this role.

Primary responsibilities:

• Respond to inquiries in person at the public counter and electronically related to planning processes
• Process a variety of residential and nonresidential entitlements and permit types
• Assist customers in navigating and utilizing the City’s online permitting systems
• Review building applications, plans, and related materials required for permit issuance or plan check submittal

Ideal Candidate

The ideal candidate should possess:

• Excellent interpersonal and customer service skills to interface with the public and colleagues
• Excellent organizational skills and ability to multitask
• Basic knowledge of the permitting process for construction
• Knowledge of land use planning and practices
• Basic ability to interpret architectural plans
• Attentiveness to detail and accuracy
• Experience with Microsoft Programs and permit systems
• Works well in a team environment
• Collaborates with others to improve processes and procedures while maintaining consistency
• Involves other divisions and outside agencies for overall process improvement
• A minimum of a High School Diploma or equivalent; a college degree is preferred
• CD Tech I: One year of technical experience
• CD Tech II: Two years of responsible paraprofessional experience
• A valid Class C California driver’s license

Core Competencies:

• Customer Focused
• Problem Solver and Decision Maker
• Effective Communicator
• Results Oriented
• Strategic Thinker
• Technically Knowledgeable

FILING DEADLINE

Recruitment may close at any time. Open until a sufficient number of qualified applicants have been received.

First review of candidates: Monday November 30, 2026.

SUPPLEMENTAL QUESTIONNAIRE:

Applicants are required to complete the Supplemental Questionnaire. We will use it throughout the process to help determine each applicant's qualifications for the position. Additional information about the City is available on our website at www.toaks.gov.

REASONABLE ACCOMMODATION:

The City of Thousand Oaks makes reasonable accommodations for individuals with disabilities to participate in the selection process. If you wish to request an accommodation in order to participate in the selection process, you must inform the Human Resources Department in writing no later than the final filing date. Applicants requesting an accommodation should document the request, including the type and extent of accommodations requested to participate in the selection process and/or perform the duties of the job for which they applied.

VETERAN'S PREFERENCE:

In order to qualify for Veteran’s Preference, a Form DD214, or other acceptable proof of service, must be submitted by the deadline date/time noted in the job announcement. Any veteran who has successfully completed all phases of a selection process for employment with the City shall be granted a final interview regardless of his or her ranking on the eligibility list, provided he/she meets the criteria for an eligible veteran.

The provisions of this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice.