Community Coordinator

Pixi Inc.; Los Angeles (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Pixi Inc. is seeking a Community Coordinator to build conversations behind the #PixiGlow from our Century City HQ in Greater Los Angeles.

You will manage influencer communications across email, DMs, and comments, and help streamline workflows with digital tools for real-time insights. This role blends community management, influencer marketing, and digital engagement, offering growth at a global beauty brand.

Qualifications

• 1–2 years of experience in community management, customer service, social media coordination, or influencer marketing (internship experience considered).
• Tech-savvy with the ability to quickly learn new digital platforms (CRM, community management, or social engagement tools).
• Comfortable navigating Instagram, TikTok, YouTube, and emerging platforms.
• Organized, responsive, and detail-driven - you thrive on managing multiple conversations at once.
• Strong writer with a professional yet approachable tone.
• Proactive problem solver with excellent prioritization skills.

Responsibilities

• Community Engagement – Manage daily communications with influencers and creators via email, social DMs, and comments.
• Conversation Management – Organize, track, and route inbound requests to the right teams using digital community tools.
• Influencer Support – Oversee incoming partnership inquiries and ensure creators receive timely responses and accurate information.
• Insights & Reporting – Track recurring questions, flag community trends, and prepare weekly summaries for internal teams.
• Process Development – Build and refine communication workflows that improve speed, efficiency, and accuracy.
• Cross-Team Collaboration – Partner with Marketing, PR, and Customer Experience to ensure brand voice is consistent across all touchpoints.

Skills

Community management

Social media coordination

Excellent writing

Organization & prioritization

Tech-savvy

CRM familiarity

Tools

CRM software

Social engagement tools

Job description

Community Coordinator – Build the Conversations Behind the #PixiGlow

Pixi HQ - Century City, Greater Los Angeles

Full-Time - 5 days on-site

About Pixi

Pixi is a global beauty brand known for effortlessly enhancing natural beauty through innovative skincare and color cosmetics. With roots in London and a growing international presence, we are on a mission to make every moment glow. Our team is passionate, nimble, and driven by creativity, technology, and operational excellence.

Your Mission

As a Community Coordinator, you’ll be the connective tissue between Pixi and our influencer and creator community. You’ll manage high-volume communications across email, DMs, and comments—ensuring every conversation is organized, responded to, and elevated. You’ll also help streamline workflows using digital community tools, supporting our Marketing and Influencer teams with real-time insights and creator-facing excellence.

This role is perfect for someone who is detail-oriented, tech-savvy, and eager to grow a career at the intersection of community management, influencer marketing, and digital engagement.

What You’ll Own

• Community Engagement – Manage daily communications with influencers and creators via email, social DMs, and comments.
• Conversation Management – Organize, track, and route inbound requests to the right teams using digital community tools.
• Influencer Support – Oversee incoming partnership inquiries and ensure creators receive timely responses and accurate information.
• Insights & Reporting – Track recurring questions, flag community trends, and prepare weekly summaries for internal teams.
• Process Development – Build and refine communication workflows that improve speed, efficiency, and accuracy.
• Cross-Team Collaboration – Partner with Marketing, PR, and Customer Experience to ensure brand voice is consistent across all touchpoints.

Who You Are

• 1–2 years of experience in community management, customer service, social media coordination, or influencer marketing (internship experience considered).
• Tech-savvy with the ability to quickly learn new digital platforms (CRM, community management, or social engagement tools).
• Comfortable navigating Instagram, TikTok, YouTube, and emerging platforms.
• Organized, responsive, and detail-driven - you thrive on managing multiple conversations at once.
• Strong writer with a professional yet approachable tone.
• Proactive problem solver with excellent prioritization skills.

Our Team

• Entrepreneurial and collaborative—builders at heart.
• Obsessed with creating meaningful community experiences.
• Mission-driven: connecting our Global community of creators and customers every day.

What You’ll Gain

• Full-time exposure to influencer marketing operations in a global beauty brand.
• Experience managing creator communications at scale using digital platforms.
• Opportunity to shape how Pixi builds community and relationships across the world.
• A front-row seat to the future of beauty, creators, and community-led growth.

Note from the Hiring Team

This is your chance to take ownership of community engagement at a global beauty brand and help strengthen community by connecting with creators and fans every day.