Community Center Coordinator

Mather; Tysons (VA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Generous paid time off (PTO)

401(k) with employer match

Subsidized parking or transportation

Wellness Spending Account

Medical, dental, vision

Tuition reimbursement

Adoption reimbursement

Extended illness benefits

Life insurance

Job summary

A premier community organization in Tysons, Virginia, seeks a Community Center Coordinator responsible for enhancing participant engagement. The role involves providing a welcoming environment, facilitating diverse programming, and ensuring safety standards are upheld. Ideal candidates will possess strong customer service, time management, and facilitation skills. Benefits include a competitive PTO program, 401(k), and wellness spending account. Join us in promoting wellness and lifelong learning for older adults in the community.

Qualifications

• Positive, engaging, and collaborative attitude required.
• Strong listening skills and public speaking abilities.
• Must be able to handle multiple tasks easily.
• Ability to use or learn a variety of tech-based services and platforms.
• Strong written and verbal communication skills.
• Must be able to read, write, and speak English.
• Able to work independently and use good judgment in decision-making.

Responsibilities

• Provide exceptional registration experience for participants.
• Assist in the facilitation of community center calendar.
• Support community engagement through program facilitation.
• Answer phones and emails courteously and transfer calls.
• Perform opening/closing procedures and logistics for events.
• Maintain attendance records and documentation processes.
• Create signage and promotional materials; support supplies management.

Skills

Customer service skills

Time management

Facilitation skills

Strong written communication

Engaging attitude

English literacy

Education

High School Diploma or equivalent

Tools

Tech-based services and platforms

Job description

We are seeking a Community Center Coordinator to facilitate participant engagement within the Arbor Row Center, located at The Mather in Tysons. The Community Center Coordinator contributes to Mather by extending our commitments to wellness, creative engagement and lifelong learning to older adults in the region surrounding the Mather in Tysons Corner. Key areas of responsibility include providing a nextraordinary greeting and registration experience to participants, assisting in facilitation of community center calendar, supporting meaningful community center participant engagement with diverse program formats, and adherence to access and safety standards. The successful candidate will be able to provide both exceptional customer service at reception and facilitate meaningful programming for Community Center participants.

This position is full-time, and based out of the Arbor Row Center at The Mather in Tysons Corner. Weekend and holiday availability as needed required.

ESSENTIAL FUNCTIONS

• Provides Community Center participants with nextraordinary greeting, registration, engagement, and resources.
• Supports participant engagement with diverse programming designed to support the Person-Centric Wellness Model, emphasizing realms of Wellness, Creative Engagement, and Lifelong Learning.
• Supports participant engagement by lending interests, talents, and group facilitation skills to programming design and facilitation.
• Stays well informed about all Community Center, Mather, and FCNCS programs and services as a vital connection between these programs and center participants to build engagement.
• Answers phones and emails courteously, transfers calls accurately, records messages and shares all necessary communication punctually.
• Completes opening and closing procedures, safety protocols, welcome and registration experience, participant transportation/parking needs, event set-up and clean-up, coordination of community center supplies, etc.
• Maintains accurate and prompt attendance records and follows designated documentation processes.
• Supports creation of Arbor Row Center calendar; creates signage, promotional materials, and participant communications as assigned.
• Coordinates purchase, storage, and use of Arbor Row Center supplies as assigned.

QUALIFICATIONS AND SKILLS

Required:

• High School Diploma or equivalent
• Positive, engaging, and collaborative attitude, strong listening skills, public speaking, and strong 1:1 and group facilitation skills.
• Strong time management and organization skills.
• Ability to use or learn a variety of tech-based services and platforms
• Strong written and verbal communication skills.
• Must be able to read, write, and speak English
• Able to work independently and use good judgment in decision-making. Able to handle multiple tasks and requests in a calm and friendly manner.

Mather offers a competitive benefits package.*

Team members are eligible for:

• A generous paid time off (PTO) program including vacation days/personal days, sick days, and holidays. This is an “earn-as-you-go” plan that rolls over year to year, offering long- and short-term flexibility.
• A 401(k) program with per pay-period employer match and annual employer contribution (available to those age 21 or better)
• Convenient, subsidized parking (or public transportation for certain locations)
• Wellness Spending Account: up to $300 available annually for Wellness related expenses such as gym memberships, financial planning, etc.

Benefits-eligible team members can take advantage of:

• Medical, dental, and vision plans
• Adoption Assistance Reimbursement
• Tuition reimbursement for continuing education
• Extended illness benefits
• Employee wellness programs
• Short- and long-term disability insurance
• Life insurance is available to benefit eligible team members.

*Benefits are subject to change without notice. Benefits details dependent on employment status.

About The Mather:

The Mather is a Life Plan Community in Tysons, Virginia, for those 62 and better that defies expectations of what senior living is supposed to be. More than a luxury residence, The Mather is in an enviable walkable, urban neighborhood, close to the Metro and all the DC area has to offer. Opened in March 2024, The Mather includes 293 independent living apartment homes, as well as assisted living, memory support, and skilled nursing, along with multiple restaurants, a fitness center, art studio, gardens and more.

The Mather is located at 7929 Westpark Drive, Tysons.

About Mather

Based in Evanston, Illinois, Mather is a unique, non-denominational, not-for-profit organization founded in 1941. Dedicated to developing and implementing Ways to Age Well SM , we create programs, places, and residences for today’s young-at-heart older adults. Mather has received a national certification as a Great Place to Work ® , and has been selected as a Nation’s Best and Brightest in Wellness Award recipient four years in a row.

Mather is an equal opportunity/affirmative action employer committed to an inclusive workforce. Candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.