Community Case Manager

Network of Hope; Columbus (OH); On-site; USD 54,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

403(b) plan

Dental & Vision

FSAs

HSA

PTO & holidays

Discount marketplace

Impactful work

Job summary

Lutheran Social Services of Central Ohio is seeking a Community Case Manager for CHOICES for Victims of Domestic Violence in Columbus, OH. This full‑time role focuses on securing permanent housing, safety, and a meaningful quality of life for clients assisted by the CHOICES program.

You will collaborate with YMCA and CHOICES partners, provide budgeting and planning assistance, and deliver crisis intervention and trauma-informed care.

Qualifications

• Bachelor's degree in social work or related field preferred; LSW preferred.
• Experience with crisis intervention, case management and advocacy.
• Team collaboration with diverse staff, volunteers and clients.
• Training and experience in Trauma-informed Care practices.
• Knowledge of basic computer skills.
• Valid Ohio driver's license and insured transportation.

Responsibilities

• Receive referrals in weekly case consultation with the YMCA.
• Attend meetings with CHOICES and other partners as needed and requested.
• Assist clients with securing and preparing their transitional housing for occupancy as quickly as possible.
• Develop and implement intentional action-oriented goal plans focusing on permanent housing, safety and quality of life.
• Implement planning strategies reflecting client strengths, safety, and responsibilities.
• Provide budgeting and planning assistance toward housing retention and safety.
• Refer clients to partner agencies and community resources for short- and long-term goals.
• Assist with crisis intervention and de-escalation.
• Work with clients to establish ongoing support relationships with community resources, family and friends.
• Transfer clients to YMCA Rapid Rehousing team after goals are obtained.

Skills

Crisis intervention

Case management

Advocacy

Team collaboration

Trauma-informed Care

Basic computer skills

Ohio driver’s license

Education

Bachelor's degree in social work or related field

LSW preferred

Job description

Community Case Manager

CHOICES | Columbus, OH

Full Time | Days

Pay: $54,000 - $58,000/year (Based on experience)

Lutheran Social Services of Central Ohio is currently seeking a Community Case Manager for CHOICES for Victims of Domestic Violence in Columbus, Ohio. LSS CHOICES for Victims of Domestic Violence has been the sole resource for victims seeking shelter in Franklin County for more than four decades, providing a Temporary Emergency Shelter, 24-Hour Crisis Hotline, DV Counseling, Legal Advocacy, Peer Support Groups and more.

Our Mission: Creating a better world by serving people in need.

Benefits for Full-time positions* with Lutheran Social Services include:

• Health insurance
• Tuition Reimbursement Program
• 403(b) retirement plan with employer matched savings
• Dental and Vision insurance
• Medical and Childcare Flexible Spending (FSA)
• Health Savings Account
• PTO and 12 Paid Holidays
• Discount Marketplace
• Opportunity to make a positive impact on individuals & the community

*some part-time positions may be eligible for some benefits as well

What will I do as a Community Case Manager with Lutheran Social Services?

• Receive referrals in weekly case consultation with the YMCA.
• Attend all meetings with CHOICES and other partners as needed and requested.
• Assist clients with securing and preparing their transitional housing for occupancy as quickly as possible.
• Work closely with clients to develop and implement intentional action-oriented goal plans with a focus on obtaining permanent stable housing, enhancing safety, and creating a meaningful quality of life.
• Implement planning strategies that reflect client strengths and needs, safety of the household, client responsibilities, and action steps to help clients remove barriers and achieve their goals.
• Provide budgeting and other planning assistance toward the goal of permanent housing retention and safety.
• Refer clients to partner agencies and community resources that benefit their short- and long-term goals including physical and behavioral health care needs.
• Assist with crisis intervention and de-escalation by providing and modeling professional and calm problem-solving behavior for clients, colleagues, and the community.
• Work with clients to establish on-going support relationships with community resources, family, and friends.
• Transfer clients to YMCA Rapid Rehousing team after barriers are removed and goals are obtained.

Requirements for a Community Case Manager with Lutheran Social Services:

• Bachelor's degree in social work or related field preferred or equivalent experience required. LSW preferred.
• Experience with crisis intervention, case management and advocacy.
• Experience working as a team with diverse staff, volunteers and clients
• Training and experience in Trauma-informed Care practices.
• Knowledge of basic computer skills
• Valid Ohio driver's license, access to reliable insured transportation and ability to meet LSS insurance standards required

As one of the largest non-for-profits in Central Ohio, we value our employees. Our excellence is based upon team members dedicated to a fulfilling career and committed to the service of others.

About Lutheran Social Services:

We put our mission of service into action. Every day LSS serves thousands of people in 21 Ohio counties by addressing the four core societal issues of food, shelter, safety, and healing. LSS offers food pantries, housing and supportive services through homeless shelters, domestic violence services, health care, affordable housing communities, and other services that uplift families and strengthen communities.

Lutheran Social Services of Central Ohio is committed to being an equal opportunity employer.