Community Manager

Network of Hope; Delaware (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Tuition Reimbursement Program

403(b) retirement plan with employer matched savings

Dental and Vision insurance

Medical and Childcare Flexible Spending (FSA)

Health Savings Account

PTO and 12 Paid Holidays

Discount Marketplace

Opportunity to make a positive impact on individuals & the community

Job summary

Lutheran Social Services of Central Ohio is seeking a Community Manager for Oakhurst Place in Delaware, Ohio. The ideal candidate will oversee the operations of the affordable senior housing facility, ensuring compliance with HUD requirements while promoting a high quality of life for residents.

The position requires a strong background in apartment management, excellent interpersonal skills, and the ability to lead a team. The role offers a full-time schedule with competitive benefits designed to create a positive impact on the community.

Qualifications

• Experience in apartment management or HUD subsidized section 8 housing preferred.
• Valid Ohio driver's license and insured transportation required.

Responsibilities

• Conduct all move‑ins, move‑outs, and re‑certifications per HUD and LSS requirements.
• Maintain and process all resident and facility files in accordance with HUD.
• Manage the assigned HUD facility's building and grounds.
• Supervise all staff including Maintenance and Housekeeping.
• Ensure adherence to the established budget for the assigned HUD facility.
• Address resident relations and grievance proceedings professionally.
• Ensure professionalism in all community and government agency contact.
• Create and analyze reports for program effectiveness.
• Assist with training programs and file audits as needed.

Skills

Apartment management experience

Interpersonal skills

Organizational skills

Education

High School Diploma or GED

Associate or Bachelor's degree in business or related field

Job description

Community Manager

Full Time | Day Shift | 8am-4:30pm

Lutheran Social Services of Central Ohio is currently seeking a Community Manager for Oakhurst Place-LSS Affordable Senior Housing in Delaware, Ohio. LSS Affordable Housing offers reliable and affordable apartments to more than 1,000 seniors throughout Ohio at 21 sites.

The ideal candidate will share Our Mission: Creating a better world by serving people in need.

Requirements for a Community Manager with Lutheran Social Services:

• High School Diploma or GED.
• An associate or bachelor's degree in business or related field preferred.
• Experience in apartment management, HUD subsidized section 8 housing or similar program preferred.
• Valid Ohio driver's license, access to reliable insured transportation and ability to meet LSS insurance standards required.

Responsibilities for a Community Manager with Lutheran Social Services:

• Conduct all move‑ins, move‑outs, and re‑certifications in accordance with the current HUD Occupancy Handbook 4350.3 and LSS requirements. 25%
• Maintain and process all resident, vendor, and facility files in accordance with HUD and LSS requirements, including processing all vouchers, tenant documents and corrections utilizing HUD software and HUD secure connections (TRACs system), in accordance with HUD Occupancy Handbook 4350.3. 25%
• Promote the highest quality of life for residents by managing the assigned HUD facility's building and grounds to ensure they are maintained to the highest quality standards and within the assigned HUD facility's operating budget. 10%
• Supervise all staff including the Assistant Manager, Service Coordinator, Maintenance, and Housekeeping staff. 10%
• Assure adherence to the established budget for the assigned HUD facility and participate in the preparation of annual operating budgets, capital plans, special claims requests and reserve for replacement requests. 10%
• Address resident relations, grievances, and eviction proceedings in a timely and professional manner according to LSS established policies and procedures. 5%
• Ensure that all contact with the community, HUD and other local and government agencies is conducted with the highest level of professionalism to ensure the continued development of productive community and business relationships. 5%
• Create and analyze reports, statistics, and studies to ensure program effectiveness and provide monthly management summary to supervisor regarding results of analysis. 5%
• Assist with training programs and file audits as needed. 5%
• Perform all other duties as necessary.

Benefits for Full‑time positions* with Lutheran Social Services include:

• Health insurance
• Tuition Reimbursement Program
• 403(b) retirement plan with employer matched savings
• Dental and Vision insurance
• Medical and Childcare Flexible Spending (FSA)
• Health Savings Account
• PTO and 12 Paid Holidays
• Discount Marketplace
• Opportunity to make a positive impact on individuals & the community

*some part-time positions may be eligible for some benefits as well

Lutheran Social Services of Central Ohio is committed to being an equal opportunity employer.