Community Care Navigator & Social Services Advocate

Ches Penn; Chester (Delaware County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, Dental, Vision

100% Employer Paid Life and LTD

Generous Paid Leave

Tuition Reimbursement

401(k) and Roth IRA

Employee Assistance Program

Job summary

ChesPenn is a network of community health centers in Delaware County seeking a Social Services Counselor to help patients overcome socioeconomic barriers and coordinate access to community resources to support health and wellness goals. You will advocate for patients, document interactions, and collaborate with a multidisciplinary team to ensure timely referrals, confidentiality, and engagement in care.

This is a full-time role with a strong community focus.

Qualifications

• Associate degree in social services or related field; bachelor's preferred.
• Minimum two years in social services or related field.
• Strong communication skills and ability to work in a team.
• Spanish language ability is a plus.

Responsibilities

• Provide individual and family counseling and referrals to improve functioning.
• Advocate to help obtain necessary services for patients.
• Collaborate with Community Health Educator to address unmet community needs.
• Facilitate mutual referrals with community agencies.
• Document contacts and referrals per standards and timelines.
• Maintain patient confidentiality and professional conduct.
• Perform duties as directed by supervisor and keep reports up to date.
• Maintain statistical data for reporting requirements.
• Track appointment adherence for care-managed patients and document outcomes.
• Prepare reports and audits as requested.

Skills

Community resources knowledge

Verbal communication

Written communication

Teamwork

Confidentiality

Spanish language

Education

Associate degree in social services

Bachelor’s degree a plus

Job description

ChesPenn is a network of community health centers in Delaware County seeking a Social Services Counselor to help patients overcome socioeconomic barriers and coordinate access to community resources to support health and wellness goals. You will advocate for patients, document interactions, and collaborate with a multidisciplinary team to ensure timely referrals, confidentiality, and engagement in care.

This is a full-time role with a strong community focus.