Community Care Navigator & Case Manager

The Youth Counselor; Hartford (CT); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employer-matched retirement savings

Tuition assistance

Job summary

The Youth Counselor is seeking a compassionate and organized Community Resource Specialist/Case Manager to support clients throughout their treatment journey. This role serves as a vital link between clients, families, healthcare providers, and community resources to ensure access to needed services.

The successful candidate will coordinate care, assist with benefits enrollment, and provide resource navigation and advocacy, while upholding HIPAA, Joint Commission standards, and agency policies.

Qualifications

• Bachelor's degree in Social Work, Human Services, or a related field preferred.
• Associates degree plus relevant human services experience considered.

Responsibilities

• Engage clients from referral through completion of treatment services.
• Coordinate care and support services to address client needs and goals.
• Assist with benefits eligibility determinations and enrollment in insurance programs.
• Conduct social needs screenings and identify barriers to care.
• Provide resource referrals and service navigation assistance.
• Support clients and families in accessing clinical, behavioral health, and community-based services.
• Develop and maintain relationships with community agencies and service providers.
• Facilitate referrals and ensure appropriate linkage to resources.
• Maintain accurate client records and required reports.
• Ensure HIPAA compliance and documentation standards.
• Participate in interdisciplinary team meetings and care planning.
• Contribute to quality improvement initiatives and program development.
• Provide ongoing support, education, and advocacy for clients and families.

Skills

Client Engagement

Referral Management

Care Coordination

Benefits Navigation

Social Needs Screening

Documentation & Data Management

HIPAA Compliance

Quality Improvement

Education

Bachelor's degree in Social Work or Human Services

Associate's degree with related experience considered

Tools

Microsoft Word & Excel

Job description

The Youth Counselor is seeking a compassionate and organized Community Resource Specialist/Case Manager to support clients throughout their treatment journey. This role serves as a vital link between clients, families, healthcare providers, and community resources to ensure access to needed services.

The successful candidate will coordinate care, assist with benefits enrollment, and provide resource navigation and advocacy, while upholding HIPAA, Joint Commission standards, and agency policies.