Community Care Hub Admin & Navigation Coordinator

Better-Health-Together-; Spokane (WA); On-site; USD 69,000 - 80,000; Full time

Benefits offered by this job

Health insurance premiums covered

Employer 401k contribution

PTO and sick leave

Job summary

Better Health Together (BHT) is seeking a CCH Administration and Navigation Coordinator to provide regional surge capacity through July 31, 2027. The role focuses on coordinating referrals, eligibility checks, and data management within the Community Care Hub across multiple counties and tribal reservations.

The position emphasizes strong communication, cultural humility, and collaboration with health and social service partners to improve community access to resources and benefits.

Qualifications

• Experience with care coordination and health coverage enrollment.
• Ability to multitask in fast-paced environments and meet deadlines.
• Familiarity with public benefits programs (Medicaid, Marketplace).
• Ability to interpret policy and determine eligibility.
• Experience serving rural or underserved communities.

Responsibilities

• Provide administrative, referral, and data support across the Community Care Hub.
• Perform ProviderOne eligibility checks and routine system tasks.
• Enter and maintain data across Hub tracking and case-management systems.
• Pull standard reports and compile data for staff and partner requests.
• Support GetCare, HRSN, and Navigator initiatives and outreach.

Skills

Care coordination

Enrollment experience

Multi-tasking

Policy interpretation

Washington Healthplanfinder

ProviderOne familiarity

Medicaid knowledge

Public benefits knowledge

Lived experience

Rural community experience

Cultural humility

Empathy

Communication

Education

Certificate as Community Health Worker

Job description

Better Health Together (BHT) is seeking a CCH Administration and Navigation Coordinator to provide regional surge capacity through July 31, 2027. The role focuses on coordinating referrals, eligibility checks, and data management within the Community Care Hub across multiple counties and tribal reservations.

The position emphasizes strong communication, cultural humility, and collaboration with health and social service partners to improve community access to resources and benefits.