Community Care Coordinator: Health Advocate & Liaison

City of New York; New York (NY); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Work From Home up to 2 days/week

Worksite Wellness Program

Job summary

The New York City Department of Health and Mental Hygiene's Bureau of Public Health Clinics seeks a Community/Care Coordinator to oversee patient care within community-based health and social services organizations. This full-time role partners with the Supervising Social Worker to coordinate treatment plans and referrals.

You'll serve as the main contact for patients and providers, monitor progress, document records, and advocate for patient needs within the healthcare system.

Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above.
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or education/experience equivalent to the above with at least one year of experience as described in the first item.

Responsibilities

• Serve as the main point of contact between patients, families, and healthcare providers.
• Coordinate treatment plans and care schedules with community health providers and social service organizations.
• Monitor patient progress and update records accordingly.
• Arrange referrals, transportation, follow-up visits, and other patient services.
• Ensure patients understand treatment instructions and available community resources.
• Advocate for patients' needs within the healthcare system.
• Maintain accurate and timely documentation in medical records.

Job description

The New York City Department of Health and Mental Hygiene's Bureau of Public Health Clinics seeks a Community/Care Coordinator to oversee patient care within community-based health and social services organizations. This full-time role partners with the Supervising Social Worker to coordinate treatment plans and referrals.

You'll serve as the main contact for patients and providers, monitor progress, document records, and advocate for patient needs within the healthcare system.