Community Breastfeeding Support Specialist

Marion County Public Health Department; Indianapolis (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Marion County Public Health Department seeks a Lactation Peer Counselor to provide basic breastfeeding information, encouragement, and support to WIC mothers. You will attend training, counsel clients by phone, text, email, home or hospital visits, and teach classes when needed.

Responsibilities include maintaining case-load records, collaborating with WIC staff, and participating in outreach and public health preparedness activities.

Qualifications

• Current lactation knowledge and terminology, or willingness to learn.
• Good time management under patient volume.
• Ability to work independently and flexibly.
• Clear communication with the public and staff in writing and speaking.

Responsibilities

• Attends breastfeeding training to become a peer counselor and continues knowledge through conferences and team meetings.
• Counsels WIC pregnant and breastfeeding mothers by phone, text, email, home or hospital visits at scheduled intervals.
• Counsels prenatal and breastfeeding women in WIC clinics and offers breastfeeding class instruction.
• Leads support groups and centers, if available, and maintains case load records in the system.
• Refers complex cases to IBCLC or medical providers when beyond training or comfort level.
• Provides after-hours support to WIC participants and participates in community outreach.
• Maintains HIPAA-compliant confidentiality and participates in public health preparedness exercises.
• Completes other duties as assigned and supports WIC program operations.

Skills

Lactation knowledge

Time management

Independent working

Verbal communication

Written communication

Bilingual (preferred)

Education

High school diploma or GED

Job description

Marion County Public Health Department seeks a Lactation Peer Counselor to provide basic breastfeeding information, encouragement, and support to WIC mothers. You will attend training, counsel clients by phone, text, email, home or hospital visits, and teach classes when needed.

Responsibilities include maintaining case-load records, collaborating with WIC staff, and participating in outreach and public health preparedness activities.