Community-Based Learning & Partnerships Lead

California State University- East Bay; Hayward (CA); Hybrid; USD 59,000 - 73,000; Full time

Benefits offered by this job

Medical, dental, vision

Tuition fee waiver

Retirement (CalPERS)

Job summary

California State University, East Bay invites applications for the Community-Based Learning Coordinator role. The position supports academic community-based learning by facilitating student placements, partnerships, and campus-wide systems such as CalStateS4.

The coordinator manages platforms, onboarding, compliance, and training for diverse stakeholders. Applicants will collaborate with academic departments, procurement, risk management, and the CSU Chancellor’s Office to ensure data integrity

Qualifications

• Experience administering or supporting web-based platforms, databases, CRM, student information systems, or community-based learning management systems.
• Ability to manage multiple operational workflows, documentation processes, and stakeholder communications in a fast-paced environment.
• Strong analytical and problem-solving skills with the ability to troubleshoot technical and procedural issues independently and recommend effective solutions.
• Experience collecting, analyzing, validating, and presenting data in reports, dashboards, spreadsheets, or other formats.
• Strong written, verbal, public speaking, and interpersonal communication skills.
• Demonstrated experience with developing training materials, procedural documentation, and user-facing communications.
• Demonstrated experience leading trainings and providing onboarding and technical support to individuals with varying levels of technical proficiency.
• Demonstrated organizational skills with the ability to prioritize competing responsibilities and manage detailed processes with accuracy.
• Demonstrated ability to collaborate effectively with faculty, students, staff, administrators, external organizations, and technology partners.
• Demonstrated commitment to supporting diverse student populations and fostering inclusive engagement practices.

Responsibilities

• Support platform administration for CalStateS4 and related systems.
• Monitor workflows and user access; troubleshoot as needed.
• Coordinate with IT, procurement, risk management, and Chancellor’s Office.
• Develop training resources and knowledge-base content.
• Deliver presentations and advisement to students and departments.
• Maintain data integrations and reporting tools.

Skills

Web platforms

Project management

Documentation

Data analysis

Public speaking

Stakeholder engagement

Education

Bachelor's degree

Job description

California State University, East Bay invites applications for the Community-Based Learning Coordinator role. The position supports academic community-based learning by facilitating student placements, partnerships, and campus-wide systems such as CalStateS4.

The coordinator manages platforms, onboarding, compliance, and training for diverse stakeholders. Applicants will collaborate with academic departments, procurement, risk management, and the CSU Chancellor’s Office to ensure data integrity