Community-Based Doula

Great Lakes Bay Health Centers; Bay City, Northern (MI, KY); On-site; USD 35,000 - 52,000; Full time

Job summary

Great Lakes Bay Health Centers seeks a dedicated Doula/CHW to initiate contact early in pregnancy, attend appointments, and provide home visits to expectant and new mothers in Bay City, MI. You will support labor and postpartum care, document services, and coordinate with hospital teams to ensure access to resources.

The role emphasizes confidentiality, teamwork with community partners, and ongoing patient support up to 12 months postpartum, with flexible full- or part-time hours and travel as

Qualifications

• Education: High School graduate or equivalent; MDHHS doula training or CHW/CHR training required within specified time.
• Licensure: MDHHS doula certification; Lactation Counselor preferred; CHW/CHR certification required for CHW role.
• Experience: Extensive childbirth experience; ability to document services and coordinate care.
• Skills: Computer skills; problem solving; self-motivation; decision making; organized and detail oriented.
• Interpersonal: Strong written and verbal communication with diverse populations; professional demeanor.
• Physical: Medium effort; flexible hours including some evenings/weekends; travel within service area.
• Education (CHW/CHR): Completion within 9 months if not already certified; CPR/BLS certification maintained.

Responsibilities

• Initiates contact as early in pregnancy as possible with assigned families.
• Reliably attends scheduled appointments and maintains timely availability and accessibility for families.
• Visites pregnant and parenting women in their homes and other settings per client preference.
• Utilizes birth plans, techniques, and materials to prepare for labor, delivery, and new parenting roles.
• Attends and supports mother and family through labor, delivery, and postpartum hours.
• Documents billable services in EMR per Michigan Medicaid Bulletins.
• Makes referrals to community resources as needed and maintains confidentiality.
• Develops relationships with community partners to ensure access to patients in hospitals and birthing teams.
• Makes follow-up visits after discharge or per client preference; supports breastfeeding and infant care for up to 12 months.

Skills

Computer skills

Problem solving

Self-motivated

Decision making

Interpersonal skills

Organized and detail oriented

Bilingual English/Spanish

Education

High school diploma or equivalent

MDHHS doula training

MDHHS CHW/CHR certification

Job description

WC Bay
Women's Care Bay City
3175 Professional Ct.
Bay City, MI 48706, USA

WC Bay
Women's Care Bay City
3175 Professional Ct.
Bay City, MI 48706, USA

• Initiates contact as early in pregnancy as possible with assigned families.
• Reliably attends scheduled appointments and have timely availability and accessibility for assigned families.
• Visits pregnant and parenting women in their homes and other settings based on client preference and safety.
• Uses provided tools including birth plans, techniques, and materials to prepare women for hospital labor and delivery experiences and for new parenting role.
• Attends and supports the mother and family through labor and delivery and the few hours after delivery.
• Utilizes electronic medical record and required forms to document billable services provided in a timely manner per the Michigan Medicaid Bulletins for Medicaid Coverage of Doula Services and Medicaid Coverage of Community Health Worker (CHW)/Community Health Representative (CHR) Services.
• Attempts to visit the mother-baby pair after hospital discharge or per client preference.
• Attempts to maintain postpartum contact to support breastfeeding, guide infant care, and provide continued emotional support for up to 12 months.
• Relies on doula training, experiences, and resources to advocate and monitor mother/ baby pair’s medical and social needs.
• Develops relationships with community partners including medical care providers such as labor & delivery nurses and OB-GYNs to ensure access to patients in hospitals and inclusion on birthing teams.
• Maintains confidentiality of families served.
• Makes appropriate referrals to community resources as needed.

MARGINAL JOB DUTIES

• Participates in interdisciplinary and/or interagency meetings.
• Represents GLBHC at community meetings as needed.
• Responsible for the planning and participation in community outreach activities, health fairs and other GLBHC supported events.
• Assists in the orientation and training of newly hired Community-Based Doulas/Perinatal CHWs.
• Performs other duties as assigned.

JOB SPECIFICATIONS

• Education: High School graduate or equivalent. Graduate of MDHHS-approved doula training program or must complete within 3 months of hire.
• Licensure: Current MDHHS doula certification (if already completed a training program prior to hire) specializing in birth, postpartum, and/or bereavement doula services. Lactation Counselor certification is preferred.
• Experience: Extensive childbirth experience. Ability to demonstrate evidence of prior successful pregnancy, labor & delivery, and/or postpartum support experience.
• Skills: Must possess computer skills. Problem identification and resolution, working toward mutually beneficial situations. Self-motivated. Decision maker. Able to function with minimal daily supervision. Organized and detail oriented.
• Interpersonal Skills: Able to communicate effectively, verbally and in writing, with a diverse population. Must possess appropriate professional attitude and behavior.
• Physical Effort: Medium.
• Hours of Work: Full-time/Part-time; flexible and varied. Must maintain regular and timely attendance. Some evenings and weekends may be required.
• Travel: Reliable transportation, valid driver’s license, and liability auto insurance is required. May require travel within service area and between GLBHC site locations. Reimbursement in accordance with GLBHC travel policy.
• Education: High School graduate or equivalent. Graduate of MDHHS-approved community health worker (CHW) /community health representative (CHR) training program or must complete within 9 months of hire.
• Licensure: Current MDHHS CHW/CHR certification (if already completed a training program prior to hire). required to maintain a CPR/BLS certification.
• Experience: Paid or volunteer care coordination, system navigation, health promotion, and/or education experience within the last three years in one or more of the following settings:
  • In licensed health care facility
  • In the services of a licensed physical or behavioral health care provider
  • In a community-based organization addressing health-related social needs
• Skills: Must possess computer skills. Problem identification and resolution, working toward mutually beneficial situations. Self-motivated. Decision maker. Able to function with minimal daily supervision. Organized and detail oriented. Bilingual (English/Spanish) preferred.
• Interpersonal Skills: Able to communicate effectively, verbally and in writing, with a diverse population. Must possess appropriate professional attitude and behavior.
• Physical Effort: Medium.
• Hours of Work: Full-time/Part-time; flexible and varied. Must maintain regular and timely attendance. Some evenings and weekends may be required.
• Travel: Reliable transportation, valid driver’s license and liability auto insurance is required. May require travel within service area and between GLBHC site locations. Reimbursement in accordance with GLBHC travel policy.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex,sexual orientation,gender identity, or national origin.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.