Community-Based Client Coordinator (Field Role)

AABR; New York (NY); On-site; USD 50,000 - 55,000; Full time

Job summary

AABR is seeking a Client Coordinator for the Program Without Walls (PWOW) in the College Point, NY area. This field-based role guides individuals from intake through ongoing habilitation, coordinating services, referrals, and scheduling across multiple community hubs.

The position emphasizes strong organizational skills, independent travel, and a person-centered approach, with primary responsibilities including billing, documentation, and collaboration with Care Managers and residential

Qualifications

• Experience with OPWDD billing regulations and day habilitation unit billing.
• Experience supporting people with IDD in community-based settings.
• Strong organizational and time-management skills for field-based work.
• Excellent interpersonal and communication skills with diverse clients.

Responsibilities

• Conduct initial intake, verify OPWDD eligibility and Life Plan documentation.
• Coordinate services, referrals, and staff action plans with Care Manager.
• Manage scheduling across PWOW hubs and oversee monthly billing and documentation.
• Plan site visits, coordinate transportation, and attend Life Plan meetings.
• Maintain accurate case files and prepare regular activity and outcomes reports.

Skills

OPWDD billing

Field-based scheduling

Interpersonal communication

Case management software

Education

Bachelor's degree in social work or related field

Tools

Case management software

Databases

Job description

AABR is seeking a Client Coordinator for the Program Without Walls (PWOW) in the College Point, NY area. This field-based role guides individuals from intake through ongoing habilitation, coordinating services, referrals, and scheduling across multiple community hubs.

The position emphasizes strong organizational skills, independent travel, and a person-centered approach, with primary responsibilities including billing, documentation, and collaboration with Care Managers and residential