Community Banking Supervisor

ACNB Corporation; Mount Airy (MD); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401(k) with employer match

Paid time off

Job summary

ACNB Bank in Mt Airy, MD, is seeking a Community Banking Supervisor to lead the Community Banking Associate team, ensuring excellent customer service and accurate daily operations. The role requires a seasoned banker with leadership skills and knowledge of branch operations; a high school diploma is required.

Candidate will supervise transactions, balance vaults, and drive referrals while maintaining compliance and employee development.

Qualifications

• Minimum 2 years as a Community Banking Associate (Teller) with knowledge of operational and administrative branch banking functions.

Responsibilities

• Lead, coach, and mentor the Community Banking Associate team to meet performance expectations and uphold standards.
• Ensure high-quality customer service experiences and promptly resolve inquiries and service deficiencies.
• Maintain precision in balancing vault, office currency, and coin levels while adhering to controls and regulatory requirements.
• Guide the team to identify sales opportunities and refer to other departments or services.
• Mitigate risks by ensuring compliance with bank policies, procedures, and security protocols.

Skills

Leadership

Attention to detail

Communication

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Full-Time Admin Support Worker Mt Airy Office, Mt. Airy, MD, US

2 days ago Requisition ID: 2468

Salary Range: $20.00 To $25.00 Hourly

Community Banking Supervisor (also known as Head Teller, Teller Supervisor, or Branch Operations Specialist)

Location: Mt. Airy, MD

Are you ready to lead and empower a dynamic banking team while ensuring operational excellence?

Join our team at ACNB Bank as a Community Banking Supervisor and be a driving force behind creating exceptional customer experiences, achieving office goals, and fostering a collaborative, customer-oriented culture. We're looking for a seasoned banker with strong leadership skills.

Community Banking Supervisor

What We’re Looking For:

• Experience: Minimum of 2 years as a Community Banking Associate (Teller) with working knowledge of operational and administrative branch banking functions. Considerations made for retail operations experience.
• Skills & Qualifications: Leadership and management skills, attention to detail, proficiency in Microsoft Office programs, and effective communication.
• Education: High school diploma or equivalent required.
• Physical Ability: Capacity to lift and move currency/coin (up to 50 lbs.).

Key Responsibilities:

• Team Leadership: Effectively supervise, coach, and mentor the Community Banking Associate team to achieve performance expectations, uphold standards, and foster an atmosphere of teamwork and communication.
• Customer Satisfaction: Ensure consistent delivery of high-quality customer service experiences and resolve inquiries and service deficiencies promptly and accurately.
• Operational Efficiency: Maintain precision in balancing and managing vault, office currency, and coin levels, while ensuring adherence to controls, audit requirements, and regulatory compliance.
• Sales & Referrals: Facilitate office-wide success by guiding the team to identify sales opportunities and make referrals to other departments or services.
• Risk Management: Mitigate risks by ensuring strict compliance with policies, procedures, and security protocols to protect the bank and customers.

What You’ll Do:

• Lead by example in building relationships with customers and expanding financial solutions.
• Supervise the Community Banking Associate team to ensure efficient transaction processing and exceptional customer service.
• Support and coach team members in meeting sales goals, balancing performance, and adhering to bank standards.
• Oversee operational functions such as cash management, vault supervision, and ATM servicing.
• Coordinate workflow and collaborate with the Community Banking Manager to achieve office goals.
• Participate in team staffing and development processes, including onboarding and performance management.

Comprehensive Compensation & Benefits Package:

This position typically pays around $20-21/hour, but may be higher based on previous experience.

• health, dental, and vision coverage
• 401(k) with employer match
• generous paid time off and holidays
• career growth and training opportunities

Why Join Us?

Be part of an environment where your leadership skills and banking expertise drive success for your team, customers, and community. We foster growth, collaboration, and innovation, ensuring you thrive both personally and professionally.

ACNB Bank is an Equal Opportunity Employer.