Community Banking Specialist

ACNB Corporation; Frederick (MD); Hybrid; USD 44,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) with match

PTO

Bank holidays

Professional development

Recognition awards

Job summary

ACNB Bank is hiring a Community Banking Specialist in Frederick, MD. The role emphasizes building lasting customer relationships, identifying financial needs, and delivering tailored banking solutions within a community-focused branch.

You will balance relationship management, sales, and operations to drive growth and excellent service. The position requires 2–3 years of branch banking experience, strong product knowledge, and proficiency with Microsoft Office and banking platforms.

Qualifications

• 2–3 years of successful branch banking experience with a track record of meeting sales goals.
• Experience opening deposit accounts and discussing consumer lending products.
• Strong knowledge of banking products and services and ability to identify customer needs.
• Proficiency with Microsoft Office and banking technology platforms.
• Excellent communication, organization and relationship-building skills.
• Familiarity with the local market and community is desirable.

Responsibilities

• Conduct financial conversations to understand customer goals and recommend solutions.
• Open consumer and business deposit accounts and process applications.
• Identify opportunities for cross-selling and referrals to meet office goals.
• Proactively contact customers to strengthen relationships and uncover banking needs.
• Maintain understanding of ACNB Bank products and services and adhere to regulatory guidelines.
• Support branch operations and customer transactions while contributing to overall success.

Skills

Relationship building

Sales goals

Cross-selling

Banking product knowledge

Communication skills

Microsoft Office

Education

High school diploma

Tools

Banking platforms

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Community Banking Specialist

Full-Time Admin Support Worker 2NOTS Office, Frederick, MD, US

2 days ago Requisition ID: 2461

Salary Range: $19.71 To $24.66 Annually

Community Banking Specialist

Relationship Banker | Universal Banker | Platform Specialist

Location: Frederick, MD (Downtown)

Help customers achieve their financial goals while becoming a trusted resource within your community.

At ACNB Bank, we're looking for a relationship-focused banking professional who enjoys building long-term customer relationships, uncovering financial needs, and delivering tailored solutions. If you've developed a successful track record in branch banking and thrive in both service and sales, we'd like to speak with you.

This role offers the opportunity to become a key financial resource for customers while contributing directly to the growth and success of one of our community bank offices.

What You'll Accomplish

Within your first year, you will:

• Become a trusted advisor to customers by deepening relationships and identifying opportunities to improve their financial well-being.
• Consistently achieve individual sales and service objectives while contributing to office-wide goals.
• Develop strong referral partnerships with Mortgage, Wealth Management, Commercial Banking, and other business lines.
• Deliver exceptional customer experiences that improve satisfaction, retention, and relationship growth.
• Ensure all account openings, lending activities, and customer transactions are completed accurately and in full compliance with regulatory requirements.
• Build a strong presence within the local community and represent ACNB Bank professionally inside and outside the branch.

What You'll Do

As a Community Banking Specialist, you'll balance relationship management, sales, and operational responsibilities by:

• Conducting financial conversations to understand customer goals and recommend appropriate solutions.
• Opening consumer and business deposit accounts.
• Processing consumer loan and credit applications.
• Identifying opportunities for cross-selling and referrals.
• Proactively contacting customers to strengthen relationships and uncover additional banking needs.
• Maintaining a thorough understanding of ACNB Bank products, services, and competitive offerings.
• Assisting with branch operations and customer transactions while supporting overall office success.
• Managing risk through adherence to bank policies, procedures, and regulatory guidelines.

What We're Looking For

We're seeking candidates who have demonstrated success building customer relationships and achieving sales goals within a retail banking environment.

Preferred Background

• Top candidates will typically have 2-3 years of successful branch banking experience and a proven track record of meeting sales and relationship-building goals.
• Experience opening deposit accounts and discussing consumer lending products.
• Strong knowledge of banking products and services.
• Ability to identify customer needs and recommend appropriate financial solutions.
• Proficiency with Microsoft Office applications and banking technology platforms.
• Strong communication, organizational, and relationship-building skills.
• Familiarity with the local market and community is highly desirable.

Required

• High school diploma or equivalent.
• Valid driver's license.

Why Join ACNB Bank?

At ACNB Bank, you'll have the opportunity to make a real impact on customers, businesses, and the communities we serve. We provide a supportive environment where relationship-building, professional growth, and exceptional service are recognized and rewarded.

Benefits Include

• Medical (beginning the first of the month following hire), Dental, and Vision Insurance
• Supplemental health programs
• 401(k) with up to 4% employer match
• Generous PTO package
• 12 paid bank holidays
• Professional development and career advancement opportunities
• Employee recognition and service awards
• This position typically pays around $21-24/hour, but may be higher based on previous experience.

Location: 2 North Market Street, Frederick, MD 21701 (Parking garage passes are provided)

ACNB Bank is an Equal Opportunity Employer.