Community Banking Specialist — Sales & Service

Seneca Savings Bank N.A.; Village of North Syracuse (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Seneca Savings Bank N.A. seeks a Universal Banker to provide a personalized banking experience at the branch, handling transactions, service, and referrals. You’ll balance deposits and withdrawals, guide customers, and promote digital tools while meeting sales targets.

Strong communication, basic computer skills, and teamwork are essential; flexibility to rotate Saturdays and travel between branches is expected in this role.

Qualifications

• High School diploma or GED required.
• Basic computer proficiency.
• Strong interpersonal and communication skills.
• Ability to travel between locations and rotate Saturdays.
• Willingness to adapt to policy changes.

Responsibilities

• Process a variety of deposits, withdrawals, loan payments, and check cashing.
• Deliver exceptional customer service and guide customers to services.
• Encourage use of self-service channels and digital tools.
• Open new personal and business accounts with accuracy.
• Meet personal sales and referral goals and build relationships.
• Balance daily work and follow procedures.

Skills

Interpersonal skills

Verbal and written communication

Team collaboration

Cash handling experience

Customer service experience

Basic computer skills

Education

High School diploma or GED

Tools

Windows OS

Microsoft Office (Word, Excel, Outlook)

Banking systems

Job description

Seneca Savings Bank N.A. seeks a Universal Banker to provide a personalized banking experience at the branch, handling transactions, service, and referrals. You’ll balance deposits and withdrawals, guide customers, and promote digital tools while meeting sales targets.

Strong communication, basic computer skills, and teamwork are essential; flexibility to rotate Saturdays and travel between branches is expected in this role.