Banking Solutions Specialist

United Community Banks Inc.; Greenville (SC); On-site; USD 25,000 - 28,000; Full time

Job summary

United Community Banks Inc. is seeking a Universal Banker I to deliver exceptional customer experiences and support financial wellness. You will assist with everyday transactions and engage in needs-based conversations to tailor solutions for each customer, blending service and sales to strengthen relationships.

You’ll educate customers on banking tools, ensure regulatory compliance, and help them achieve financial goals. This is a full-time, on-site role in Greenville, SC.

Qualifications

• 1+ years of banking, cash handling, or retail experience.
• Analytical, accurate, and problem-solving skills.
• Strong verbal and written interpersonal communication skills.

Responsibilities

• Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions, and appointment setting.
• Maintain a comprehensive understanding of retail banking products and services.
• Identify opportunities to enhance existing customer relationships and cultivate new ones by thoroughly understanding and addressing customers’ needs.
• Assist customers financially by delivering loan products with complete packages to minimize exceptions.
• Identify opportunities and make referrals to cross-sell banking products and services.
• Educate customers on using technology and banking tools.
• Apply product and service knowledge to solve customer problems.
• Process deposits, withdrawals, and other routine transactions accurately and confidentially.
• Ensure adherence to banking regulations and internal policies.

Skills

Customer service

Sales ability

Communication skills

Analytical thinking

Problem solving

Job description

United Community Banks Inc. is seeking a Universal Banker I to deliver exceptional customer experiences and support financial wellness. You will assist with everyday transactions and engage in needs-based conversations to tailor solutions for each customer, blending service and sales to strengthen relationships.

You’ll educate customers on banking tools, ensure regulatory compliance, and help them achieve financial goals. This is a full-time, on-site role in Greenville, SC.